Customer Care Rep - Bilingual

Company: Foley Equipment
Location: Wichita
Posted on: May 2, 2024

Job Description:

Customer Care Rep - Bilingual



Job Locations

US-KS-Wichita






Job ID

2024-3429



Type

Regular Full-Time






































The Role









Our Bilingual Customer Care Rep ensures when a customer calls, they are directed quickly to right person to help them. As the voice of Foley Equipment, you will work from a brand-new facility with state-of-the-art ergonomic sit/stand work stations and world class IT systems and support. What You Will Do in This Role: Provide superior customer service over the phone to our customers Handle inbound customer calls during our Customer Care Center hours of operation 7am - 5:30pm, Monday - Friday Support a culture of recognition by administering company employee recognition program Gain exposure to multiple business functions through miscellaneous projects Travel is required for training and/or to assist at other locations. Our Ideal Candidate: Bilingual in Spanish and English required Strong customer service focus Able to effectively and politely communicate positively and professionally with customers, employees and coworkers Adapt to change and comfortable in a fast-paced work environment Interact with coworkers in a cooperative, team-oriented environment Strong computer skills and the ability to learn to effectively use company software with training What Will Put You Ahead: Previous experience handling large call volumes in a call center environment. Industry knowledge and experience. What We Can Offer You: Competitive pay to recognize your valuable contribution 401(k) with matching Full insurance benefits Health insurance benefits starting day one of employment for full-time employees Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central - proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley. To learn more about our company and join our team of industry leaders, please visit www.FoleyEq.com. Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email careers@foleyeq.com. *At this time Foley does not participate in any Visa sponsorship programs.














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Keywords: Foley Equipment, Wichita , Customer Care Rep - Bilingual, Other , Wichita, Kansas