Account Associate - Wichita, Kansas
Company: Credit Management Services
Location: Wichita
Posted on: April 2, 2026
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Job Description:
Position Summary: The Account Associate at Credit Management
Services, Inc. is responsible for contacting consumers and
utilizing skip tracing techniques to locate consumer assets for
debt collection purposes. Benefits - Comprehensive benefits
package, including $50,000 in paid life insurance - Participation
in a matching 401K program - Recognitions for employee achievements
and incentives - Ongoing opportunities for training and
professional development Salary - Up to $17/hour based on
experience, plus commissions and bonuses - Opportunity to enhance
annual earnings with a quarterly review program your first year
Essential Duties and Responsibilities: - Utilize various skip
tracing techniques to locate the correct parties - Overcome stalls
and objections and propose sources for debt payment - Conduct
verbal skip tracing procedures for non-right party contacts,
including obtaining home address, home telephone number, and place
of employment - Follow scripted procedures when contacting the
right party, identifying the consumer, the company, and requesting
payment on the account - Update customer records with new
information, record the call result or disposition; as well as any
relevant notes about the call via the menu or narrative section of
the system - Perform other duties as assigned Qualifications: To
succeed in this role, an individual must be able to perform each
essential duty effectively. The following requirements represent
the necessary knowledge, skills, and abilities for an Account
Associate role. Reasonable accommodations can be made for
individuals with disabilities. Education and/or Experience: - High
School Diploma or Equivalent - Call Center experience is desired
Communication/Teamwork Skills: - Excellent communication skills -
Positive attitude - Goal-oriented mindset - Ability to work in a
team environment - Customer service skills Technology Skills: -
Proficiency in computer and phone usage Work Environment: The
Account Associate will work in a temperature-controlled office
environment, primarily seated at a desk during scheduled hours. The
role involves making telephone calls, typing on a standard
keyboard, and interacting with computer resources. Credit
Management Services, Inc. is an equal opportunity employer and
prohibits workplace harassment based on various factors.
Keywords: Credit Management Services, Wichita , Account Associate - Wichita, Kansas, Accounting, Auditing , Wichita, Kansas
