Client Services Representative - Wichita, Kansas
Company: Credit Management Services
Location: Wichita
Posted on: April 2, 2026
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Job Description:
Job Summary: This role is responsible for assisting clients with
all aspects of account administration and support, aiming to create
an outstanding client experience through consistently high-quality
service. Responsibilities: Handle incoming call from clients
pertaining to account administration and support Place outbound
call as needed to obtain information and provide solutions to
client Appropriately document all contact with clients on company?s
system Proactively communicate with clients on issues and
obtain/present solutions to issues Respond to client?s emails and
voicemails Perform research regarding client issues or inquires and
responding after the issue has been resolved Interact with clients
with professionalism Performs other duties as assigned.
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Compensations and Benefits: - Salary: $17.00 -
$19.00 per hour plus commissions, based on experience -
Comprehensive benefit package, including $50,000 paid life
insurance - Matching 401K program - Employee recognition programs
and incentives - Ongoing training and development opportunities
Education and/or Experience Associates degree or equivalent Minimum
of three years of related experience ? client services, customer
service, etc. Employee must be have excellent communication skills
and be able to work in a team environment Strong organizational and
multi-tasking skills Credit Management Services, Inc. provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
sex, national origin, age, disability or genetics. In addition to
federal law requirements, Credit Management Services, Inc. complies
with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and
training. Credit Management Services, Inc. expressly prohibits any
form of workplace harassment based on race, color, religion,
gender, sexual orientation, gender identity or expression, national
origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of Credit Management
Services, Inc. employees to perform their job duties may result in
discipline up to and including discharge.
Keywords: Credit Management Services, Wichita , Client Services Representative - Wichita, Kansas, Customer Service & Call Center , Wichita, Kansas
