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Aerospace Structure Repair Engineer

Company: Can-Am Consultants, Inc.
Location: Wichita
Posted on: November 22, 2021

Job Description:

****THIS IS AN OPEN ENDED CONTRACT ASSIGNMENT****Location: Wichita, KS Structure Repair Engineer (Contract)Primary Responsibilities:Daily repair queries management

  • Customer facing role, analyzing customer's queries related to structural damages and substantiate the repair query for efficient treatment by relevant internal contributors.
  • Provide answers to customers' daily repair queries related to design and documentation in liaison with internal design groups.
  • Acting as project manager within company to coordinate internal resource as efficiently as possible to align with customer expectations.
  • Maintain a strong interaction with the Repair Solutions team in Europe/offshore bases.
  • Adhere to the 'Follow the Sun' working principles, and follow the processes in place for the Repair Solutions activity
  • Liaise with internal Engineering resources to ensure requested repair definitions and justifications are provided on time with the required level of quality.
  • Collaborate and liaise closely with Spares/Satair to ensure that all repair solutions take into account the availability of parts for each repair.
  • Initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization.
  • Ensure information flow to and from operators for repair matters.
  • Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and design organization including vendors.
  • Extensive use of the TechRequest tool for keeping records of technical queries, answers and exchanges with all involved parties.
  • Participate to the Daily Operational Meeting and report any topic that becomes critical or requires escalation.
  • Liaise closely with Customer Support directors and the Field service community to ensure alignment on sensitive topics.
  • Adhere to agreed internal quality guidelines.
  • Identify and follow up on damages related to potentially safety critical items.On-site assistance and Support to Major Repair activities
  • Assist operators on-site for structural damage evaluation or repair work performance, if required.
  • Identify subjects that may require a complex repair or modification assistance and ensure a smooth transfer to Major Repair team for follow-up.Customer experience enhancement and Repair Solutions marketing
  • Organize a monthly review (Webex) with the N.A operator under your responsibility.
  • Participate to customer visits and regular business review, and be the Voice of Repair Solutions
  • Strengthen the relationship with customers and other US-based business entities for the repair activities, and capitalize on every opportunity to promote the repair Solutions activity to internal and external customers.Qualified Experience / Skills / Training:
  • Ability to read and interpret engineering drawings and bill of material
  • Ability to read, analyze and interpret technical documentation (SRM, SB, IPC...)
  • Knowledge of maintenance repair practices, equipment and ways of working is a plus
  • Communicate effectively, both verbally and in writing to teams and business partners worldwide.
  • Ability to present and discuss at Management and Working level within company and at Customers in case of reporting / escalation / etc.
  • Strong conflict resolution skills in front of customer base.
  • Proven high motivation and flexibility to work in a highly demanding environment.
  • Strong interpersonal skills, ability to lead and work with multidisciplinary teams in various locations
  • Autonomous, ability to take initiative.
  • Works well in a collaborative team environment.
  • Present a professional appearance as generally accepted in the business and aerospace environment.
  • Establish and maintain professional relationships with a diverse international workforce.
  • Flexibility to be available on very short notice for travel worldwide.Unique Position Details:
  • Close collaboration with Technical AOG Centre (AIRTAC) to ensure a continuous follow up of highly sensitive and financially impacting repairs.
  • Support customers occasionally at their home base to address more complex repair issues;
  • Specific shift pattern during weekdays and week-end/public holidays coverage
  • Volume
  • Answers to customer written queries: about 500 per year
  • Repairs files about 200 per year
  • Manage technical assistance on-site with the customer: about 1-2 per year
  • Week-end coverage, potentially 1 week-end per month
  • Yearly travel days: about 10 to 20 Education/ Special qualification:
  • Qualified engineer with 5 years experience in an airline/OEM/MRO environment, with knowledge of aircraft structure (design, fatigue, materials...)
  • General technical and practical education in Aviation: Bachelor of Science/Engineering (BSc/BEng) degree or equivalent.

Keywords: Can-Am Consultants, Inc., Wichita , Aerospace Structure Repair Engineer, Engineering , Wichita, Kansas

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