Aerospace Structure Repair Engineer

Company: Can-Am Consultants, Inc.
Location: Wichita
Posted on: November 22, 2021

Job Description:

****THIS IS AN OPEN ENDED CONTRACT ASSIGNMENT****Location: Wichita, KS Structure Repair Engineer (Contract)Primary Responsibilities:Daily repair queries management

• Customer facing role, analyzing customer's queries related to structural damages and substantiate the repair query for efficient treatment by relevant internal contributors.
• Provide answers to customers' daily repair queries related to design and documentation in liaison with internal design groups.
• Acting as project manager within company to coordinate internal resource as efficiently as possible to align with customer expectations.
• Maintain a strong interaction with the Repair Solutions team in Europe/offshore bases.
• Adhere to the 'Follow the Sun' working principles, and follow the processes in place for the Repair Solutions activity
• Liaise with internal Engineering resources to ensure requested repair definitions and justifications are provided on time with the required level of quality.
• Collaborate and liaise closely with Spares/Satair to ensure that all repair solutions take into account the availability of parts for each repair.
• Initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization.
• Ensure information flow to and from operators for repair matters.
• Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and design organization including vendors.
• Extensive use of the TechRequest tool for keeping records of technical queries, answers and exchanges with all involved parties.
• Participate to the Daily Operational Meeting and report any topic that becomes critical or requires escalation.
• Liaise closely with Customer Support directors and the Field service community to ensure alignment on sensitive topics.
• Adhere to agreed internal quality guidelines.
• Identify and follow up on damages related to potentially safety critical items.On-site assistance and Support to Major Repair activities
• Assist operators on-site for structural damage evaluation or repair work performance, if required.
• Identify subjects that may require a complex repair or modification assistance and ensure a smooth transfer to Major Repair team for follow-up.Customer experience enhancement and Repair Solutions marketing
• Organize a monthly review (Webex) with the N.A operator under your responsibility.
• Participate to customer visits and regular business review, and be the Voice of Repair Solutions
• Strengthen the relationship with customers and other US-based business entities for the repair activities, and capitalize on every opportunity to promote the repair Solutions activity to internal and external customers.Qualified Experience / Skills / Training:
• Ability to read and interpret engineering drawings and bill of material
• Ability to read, analyze and interpret technical documentation (SRM, SB, IPC...)
• Knowledge of maintenance repair practices, equipment and ways of working is a plus
• Communicate effectively, both verbally and in writing to teams and business partners worldwide.
• Ability to present and discuss at Management and Working level within company and at Customers in case of reporting / escalation / etc.
• Strong conflict resolution skills in front of customer base.
• Proven high motivation and flexibility to work in a highly demanding environment.
• Strong interpersonal skills, ability to lead and work with multidisciplinary teams in various locations
• Autonomous, ability to take initiative.
• Works well in a collaborative team environment.
• Present a professional appearance as generally accepted in the business and aerospace environment.
• Establish and maintain professional relationships with a diverse international workforce.
• Flexibility to be available on very short notice for travel worldwide.Unique Position Details:
• Close collaboration with Technical AOG Centre (AIRTAC) to ensure a continuous follow up of highly sensitive and financially impacting repairs.
• Support customers occasionally at their home base to address more complex repair issues;
• Specific shift pattern during weekdays and week-end/public holidays coverage
• Volume
• Answers to customer written queries: about 500 per year
• Repairs files about 200 per year
• Manage technical assistance on-site with the customer: about 1-2 per year
• Week-end coverage, potentially 1 week-end per month
• Yearly travel days: about 10 to 20 Education/ Special qualification:
• Qualified engineer with 5 years experience in an airline/OEM/MRO environment, with knowledge of aircraft structure (design, fatigue, materials...)
• General technical and practical education in Aviation: Bachelor of Science/Engineering (BSc/BEng) degree or equivalent.

Keywords: Can-Am Consultants, Inc., Wichita , Aerospace Structure Repair Engineer, Engineering , Wichita, Kansas