General Manager
Company: TMX Finance Family of Companies
Location: Wichita
Posted on: January 12, 2021
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Job Description:
OverviewAs a General Manager ("GM"), you will lead the success
of your store and team by setting the bar high for performance. You
will coach, develop, and lead your team to reach Company objectives
and metrics in a fast-paced, dynamic, and high-energy environment.
Along the way, we'll provide you with a training and development
program to help you move your career forward. The health and
well-being of our Team Members, their families, and our customers
remain a top priority for us. That's why we've taken a number of
steps to help maintain a clean and safe environment where Team
Members can thrive, and customers can feel safe. Currently, in our
stores and Corporate offices, we're practicing social distancing,
wearing face coverings (subject to certain exemptions), cleaning
frequently, and following state and local requirements as well as
Center for Disease Control (CDC) guidelines to help ensure a clean
and safe environment for all. As the situation evolves, changes may
be made to our practices, in line with state and local mandates as
well as CDC-guidelines. Essential Responsibilities Oversee, coach,
and develop all store Team Members in order to build new business
and maintain store profitability. This includes training Team
Members on systems, policies, compliance, account management,
recovery, and daily performance reports.Manage overall store
performance by meeting or exceeding Company performance standards,
including Key Performance Indicators (KPIs). Track, analyze, and
train Team Members on various performance reports.Lead your team to
reach or exceed sales goals by selling loan or pawn products to
consumers, identifying local marketing strategies, leveraging
business-to-business partnership opportunities, obtaining
referrals, and hosting and participating in community
events*.Supervise and maintain office security and conduct proper
opening and closing procedures, including management of vault, cash
drawer, and bank deposits.Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations.Maintain a visually
pleasing and professional atmosphere that aligns with the values
and mission of the Company. This includes overseeing store
planogram and ensuring seasonal and/or promotional marketing
material are displayed properly.Utilize personal vehicle to
complete bank deposits and other Company business throughout the
workday*.Work efficiently in a rapidly changing and fast-paced
environment and handle multiple challenging tasks with ease to meet
individual and team performance standards. Utilize strong
interpersonal skills to communicate and interact with customers and
Team Members at all levels.Ability to maintain a full-time work
schedule with regular in-person attendance, including limited
Saturday hours**, is required for this position. A full-time work
schedule for this position includes, at a minimum, 48-hours per
week***.Minimum Qualifications* High School Diploma or equivalent
required* Minimum 2 years of experience and proven success in a
supervisory or leadership role* Excellent verbal and written
communication skills* Valid driver's license, auto insurance, and
personal vehicle to use throughout the workday (mileage
compensated)* Ability to work phone, Point of Sale, Microsoft
Office, and other systems* Must be at least 19 years of age*
Ability to successfully pass a criminal background check required,
including motor vehicle report, and other background checks as
required (certain state and local applicant exemptions may apply)*
Physical demands for this position frequently include: the ability
to remain in a stationary position, move about freely inside and
outside of the store, and the operation of mechanical controls,
such as a keyboard.Preferred Qualifications* Associate degree or
higher* Prior leadership experience in a sales or customer
service-oriented position* Experience in retail, sales, or
financial industry* Bilingual English/Spanish is a plus and may be
required for certain locationsLearn More About UsThe TMX Finance--
Family of Companies ("the Company") is one of the largest consumer
specialty finance organizations in the United States. With
companies that include TitleMax--, TitleBucks--, and InstaLoan--,
the Company provides a diversified product offering. These
companies are represented nationwide and their growth has launched
a wealth of career opportunities in both our stores and at our
corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.The information contained herein is not
intended to be an all-inclusive list of the duties and
responsibilities of the job, nor is it intended to be an
all-inclusive list of the skills and abilities required to do the
job. The Company may, at its discretion, revise the job description
at any time, and additional functions and requirements may be
assigned by supervisors as deemed appropriate. Requirements, skills
and abilities included have been determined to illustrate the
minimal standards required to successfully perform the position.
*The ability to perform these tasks is required for the position,
however, in-store/office events/gatherings, community events, and
certain errands outside of the store and office are on hold until
further notice due to the COVID-19 pandemic. **Limited Sunday hours
may be required during certain times of the year (i.e., the holiday
season) at the Company's discretion. ***Store hours, schedules,
and/or the minimum number of hours required for this position may
be subject to change at the sole discretion of the Company. Speak
with your recruiter for the most up-to-date hourly requirements due
to the COVID-19 pandemic. All TMX Finance-- Family of Companies Are
Equal Opportunity Employers.
Keywords: TMX Finance Family of Companies, Wichita , General Manager, Executive , Wichita, Kansas
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