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Order Management Specialist I - Cox Business Western Region Fulfillment

Company: Cox Communications Inc
Location: Wichita
Posted on: November 22, 2021

Job Description:

Primary Location: 6205-B Peachtree Dunwoody Rd, Wichita, KS, USDivision: Cox CommunicationsJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 202104571_62885004**This position may be based in any Cox Business market**At Cox, we believe in creating outstanding experiences for our customers. That means having a team of capable, engaged people who understand the art of authentic conversation and effective communication. Of course, some of those team members also excel at such organizational talents as coordinating projects, handling inquiries, and even supporting high functioning sales channels. The most amazing part? Theyre able to do all of this virtually, with minimal supervision!If this sounds like you, you might be a candidate for the job of Cox Business Order Management Specialist. Stick around...weve got more to share about this inspiring - and challenging - opportunity.What Youll Do

  • Youll be a true coordinator of Cox Business customers, as you handle the details on projects (new ones, upgrades, downgrades, transfers, and more). Youll collaborate with our sales organization on projects, taking input from customers, converting that input into an order, and getting them set up for installations and other engagements.
  • Youll ensure we have all the proper documentation entered properly, while serving as the glue that keeps our sales, engineering, and field partners connected. This means everything from scheduling orders to verifying accuracy of service codes, pricing, and more. Think of yourself as the sales teams wing-person, by their side with orders from the initial sale until the order is submitted.
  • You do all this because of your dedication to our customers. In fact, youll show up for our customers in a way that makes them feel like they are the only person were working with, making sure they are satisfied with each step of their journey.All of this, and much more, is done from the comfy confines of your own home office, so were looking to you to be self-starting, disciplined, and able to juggle the demands of work with the potential distractions of home. But. hey, youve been doing that for a while now, right?Whats In It For You?At Cox Business, we reward your hard work with meaningful benefits.
    • First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
    • We value people more than technology. That means youll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox Business strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
    • We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. Youll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.Qualifications:Who You AreAs weve mentioned, youve got serious communication and customer service skills. Youre comfy flying solo but also appreciate the collaboration that comes when you work with a team. You dig into details and hit deadlines out of the park.Minimum:
      • Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S.-based job. (Reasonable accommodations for medical and religious objections will be considered.)
      • 2+ years of experience required in related field (i.e. Administrative, Data Entry etc.)
      • Excellent interpersonal and customer service skills, the ability to work independently and as part of a team
      • Ability to meet deadlines with attention to detail
      • Works effectively with teams throughout organizationTechnologies Required:
        • ICOMS
        • Optix
        • Highly proficient in Word and Excel
        • Simple / Simple+ and Complex OrdersPreferred :
          • High School or GED equivalency
          • Experience in telecommunications industry desiredJoin the Cox family of businesses and make your mark today!Who We AreAbout Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.About CoxWe are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Wichita , Order Management Specialist I - Cox Business Western Region Fulfillment, Executive , Wichita, Kansas

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