Site Manager I
Company: Canon Business Process Services
Location: Wichita
Posted on: May 27, 2023
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Job Description:
Overview
The Site Manager is responsible for effective management,
administration, and control of business functions at identified
client site(s). This person oversees the timely and effective
resolution of all services contracted by the client while
exhibiting exceptional customer service, overall operational
efficiency and quality of business services.
Responsibilities
Manages & oversee all services contracted by client at the assigned
site by providing exceptional customer service & quality
Evaluates and resolves high priority and complex problems through
communication and negotiation with clients, vendors, and internal
professionals in support of a proactive, responsive and friendly
customer environment
Manages budget, resource allocation, and forecasting tools to
ensure best possible use of resources and to plan and report
budgetary expenses effectively
Manages status reports, productivity reports, and other source
documents to ensure optimal performance is met by staff
Functions as a liaison between the client & CBPS
Prioritize and schedules all work including overflow work to backup
facility
Ensures proper maintenance and usage of all equipment and
supplies
Conducts staff meetings to ensure communication of corporate
policies and goals
Manages staff by selecting and recruiting, developing, and
mentoring staff; handle corrective actions as necessary on a timely
basis and in accordance with Company policy; evaluating
performance; providing training and development opportunities;
coach and counsel staff
Ensures and analyzes production targets onsite are met daily,
weekly, and monthly by measuring against Company goals
Interfaces with the client, operations team, and corporate
departments as necessary
Qualifications
Associates Degree preferred or comparable work experience
2 yrs. supervisory exp. as a manager in a professional business
setting preferably in the reprographic/mail industry; manage a site
with 1-4 non-exempt employees
Communicate effectively with diverse groups and clients
Exhibit ability to establish personal credibility with customers
and staff
Ability to execute and deliver the highest quality and production
and customer service
Establish challenging, constructive, and open workplace culture
Work with peers & team to establish departmental decisions,
processes & ensure standardized activities
Ability to work in stressful situations and meet deadlines
efficiently
Create a customer focused environment
Excellent written and oral communication skills
Strong organizational, administrative, record keeping & time
management skills
Strong team approach to business ethics
Must have excellent follow through skills
PHYSICAL DEMANDS
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare
employees to advance from within
A company focused on creating a positive work and client
environment
Employee discounts on entertainment, products, and services
nationwide!
Come Join Our Team!
Job LocationsUS-KS-WICHITA
Posted Date1 month ago(4/17/2023 12:39 PM)
Requisition ID 2023-15866
of Openings 1
Category (Portal Searching) Administrative/Clerical
Position Type (Portal Searching) Regular Full-Time
Keywords: Canon Business Process Services, Wichita , Site Manager I, Executive , Wichita, Kansas
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