Digital Operations Manager
Location: Wichita
Posted on: June 23, 2025
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Job Description:
Job Overview: The Digital Operations Manager will lead and
oversee the development, implementation, and continuous improvement
of the bank's digital banking operations to provide an exceptional
digital services experience for customers. The role will involve
managing the digital strategy for our online branch, ensuring
alignment with the overall business objectives, and driving digital
transformation efforts across the organization. They will oversee
daily operations, internal customer support, department reporting
and audits. The candidate for this position will be responsible
for: Overseeing the daily operations of the digital banking
platform, ensuring smooth, efficient, and effective functioning of
online banking and related services. Monitoring and improving
digital processes regarding account management, transactions, and
digital product/service offerings. Ensuring all digital banking
operations comply with industry regulations, security protocols,
internal bank policies, and state and federal banking regulation.
Leading and managing the implementation of digital banking
projects, ensuring timely delivery and alignment with business
goals. Completing other tasks as assigned by supervisor will be
performed in order to address unexpected situations or needs that
may arise. Requirements for this position: High school diploma (or
equivalent) 3 years of experience in digital banking operations
Strong knowledge of digital banking trends, tools, and platforms
Strong understanding of regulatory compliance, data security, and
risk management in the digital banking space. Ability to work late
and/or flexible hours required Occasional road and/or air travel
required Preferred qualifications for this role include: Bachelor’s
degree in related field (may be waived in lieu of experience)
Certifications related to digital banking applications, preferred
EEO/Veterans/Disabled
Keywords: , Wichita , Digital Operations Manager, Executive , Wichita, Kansas
