Medical Assistant
Company: Engooden Health
Location: Wichita
Posted on: May 16, 2022
Job Description:
Job DescriptionMake a difference to patients who need you the
most. Be their advocate. Empower them to take charge of their own
health, and transform their lives through thoughtful, caring, and
committed engagement.This is not your typical Medical Assistant
role. If drawing labs and taking vitals is what you are looking
for, this is not the job for you. But, if you want to be paid to
spend meaningful time with the patients we serve, helping remove
barriers to care and social isolation, keep reading!At Engooden
Health, we provide exceptional quality of telephonic care to
patients living with two or more chronic conditions. If you join
our team, you'll do so as a Patient Care Navigator; Medical
Assistant doesn't do justice to the life changing work this team
does every day. We consider Patient Care Navigators to be
Superheroes, but you won't find spandex in the job requirements.
You will talk with your patients by phone and create rewarding,
long-term relationships as you provide them with Chronic Care
Management (CCM) services including education, coaching, and
advocacy. You will act as an extension of the physician office
staff to help patients better understand their disease, set and
achieve healthcare targets, and improve and maintain their overall
quality of life. You will also join an organization that wants to
help you grow your career in healthcare, that lives its core values
in every way, and builds its strategies around how to give patients
better care. We are excited and enriched by the work we do at
Engooden and we go home every day proud of the difference we
make.Mission:Engooden's mission is to transform patient lives by
building lifelong relationships with them.Through these ongoing
relationships, we help patients prevent avoidable hospital stays,
fight loneliness and anxiety, and relieve the stress and confusion
that comes from trying to navigate a complex health system.Duties
will include:
- Engage/enroll eligible patients, educate them on the value of
our CCM services, and obtain verbal consent for services
- Provide ongoing, proactive services through monthly calls that
include:
- Assessing patient's current health status and identify concerns
and areas for improvement
- Providing education related to medical conditions and factors
impacting patient's health
- Setting health-related goals based on medical conditions &
patient's priorities
- Identifying and assist in closing clinical and non-clinical
care gaps
- Empowering patients to make sustainable health behavior changes
to improve their well-being
- Continually providing motivation, encouragement, and
support
- Communicating with patient's medical providers regarding
important items such as new or worsening symptoms or medication
access and adherence (per protocols)
- Sharing community resource options to help patients access the
necessary resources at the right time (e.g., transportation,
food)
- Respond to patients, providers and team leaders
- Create, update, and maintain care plans using Engooden's
proprietary software
- Maintain productivity and quality metrics as defined
Requirements:
- High School Diploma/GED
- Medical Assistant (Certified or Registered MAs strongly
preferred)
- 1 or more years of experience in healthcare or a related field
(3-5 years preferred)
- Family practice, internal medicine, and geriatrics office
experience preferred
- Ability to work full-time (40 hours per week)
- A home office with reliable internet and quiet, uninterrupted
working space
- Empathetic and active listener
- Effective time management skills
- Strong communication and interpersonal skills (written and
verbal)
- Proficient computer skills including Electronic Health Record,
Microsoft programs and Google Suite
- Ability to work well independently in a fast-paced environment
Preferred Skills:
- Certified/Registered Medical Assistant or Nursing Assistant or
Social Worker preferred
- Experience with chronic medical conditions
- Strong relationship building/social skills
- Critical thinking and problem solving
- Fluency in a foreign language (especially Spanish) is helpful
but not requiredBenefitsWhat you do matters. Engooden takes care of
you, so that you can take care of your patients.
- Paid Time Off
- Company Holidays
- Medical/Dental/Vision Insurance
- Health Savings Account
- Engooden Connects Program
- Mental Health Support Tools
- All necessary equipment is provided (e.g., laptop)About
Engooden Health:Engooden Health is the only company to offer
scalable chronic care management (CCM) services and technology for
physicians, health systems and payers to identify rising-risk and
chronically ill patients and positively impact their health
trajectories. Through technology-driven, personalized intervention
by experienced and empathetic care navigators, Engooden connects
with thousands of patients each month, addressing their barriers to
care while helping its customers effectively manage population
health and value-based care programs. Founded in 2016, Engooden
Health is headquartered in Boston.Powered by JazzHRXHg14SEloa
Keywords: Engooden Health, Wichita , Medical Assistant, Healthcare , Wichita, Kansas
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