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Customer Service Representative

Company: Two Men and a Truck
Location: Wichita
Posted on: May 14, 2020

Job Description:

TWO MEN AND A TRUCK-- is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer




  • Base pay of $12.00/hour

  • Monthly sales bonus

  • Medical, vision and dental available

  • Career advancement opportunities

  • Joining an established winning Wichita team with consecutive years of over 99% referral rating


    What You'll Do






    • Provide outstanding customer service on all calls and online inquiries

    • Recommend moving services and products based on cost, availability, and customer specifications

    • Input information into internal move software to provide accurate moving estimates and schedule moves

    • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

    • Support and works cohesively with the office manager and sales team to accomplish company goals

    • Ensure on-site move consultations are performed professionally and accurately, with prompt customer follow-up

    • Ensure customer concerns and claims are handled with integrity and a sense of urgency

    • Prepare move-related paperwork and documents

    • All other duties as assigned




      What Were Looking For






      • High school diploma or GED; associates degree in a related field preferred

      • At least 1 year of sales and/or customer service experience

      • Excellent customer service skills: effective listening and communication

      • Ability to multi-task and enter customer data into move software while on the phone

      • Confidence to initiate customer contact and comfortable asking for the sale

      • Willing to submit to a pre-employment background check and drug screen

      • Creative problem-solving skills

      • Exceptional organization and time management skills

      • Strong team player who works productively with a wide range of people and personalities

      • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

      • Bilingual is a plus



Keywords: Two Men and a Truck, Wichita , Customer Service Representative, Hospitality & Tourism , Wichita, Kansas

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