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Customer Service Representative

Company: Dynamic Inc.
Location: Wichita
Posted on: January 6, 2021

Job Description:

We are seeking a Customer Service Representative to join our team! The Customer Service Representative attracts potential customers by answering product and service questions while suggesting information about other products and services. As a Customer Service Representative, you will process orders and prepare correspondences with the client, so our customers' needs are fulfilled, ensuring customer satisfaction.Responsibilities of a Customer Service Representative:* Handle customer inquiries and complaints* Customer Acquisition through face to face presentations* Provide--information about the products and services* Troubleshoot and resolve--product issues and concerns* Document and update--customer records based on--interactions* Develop and maintain a knowledge--base of the evolving products and servicesJob Requirements:Qualifications of a Customer Service Representative:* Previous experience in customer service, sales, or other related fields* Ability to build rapport with clients* Ability to prioritize and multitask* Positive and professional demeanor* Excellent written and verbal communication skills

Keywords: Dynamic Inc., Wichita , Customer Service Representative, Hospitality & Tourism , Wichita, Kansas

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