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LYONS - Customer Service Rep

Location: Lyons
Posted on: November 19, 2021

Job Description:

Top Job Located in Lyons, KS Salary: 17.00Job Title: Customer Service RepLocation: Lyons, KS Pay: $17/hr Hours: 2 PM- 10 PM Mon-Fri with occasional Saturday work in the winter. It is ONLY the 2nd shift. There is no possibility of moving to 1st at this time as 1st shift is dependent upon seniorityJob Description This position will provide customer service duties and general support to the area sales manager. The CSR will work with customers, salespersons, and vendors to maintain an adequate supply chain management process. The CSR will also be responsible for helping ensure the shipping function runs efficiently by checking truck drivers in/out, answering phones, and providing high-quality customer service. Receive customer orders, input orders into the system, and work with the handler/carrier to ensure that the order is fulfilled correctly and timely. Obtain/update customer setup information, including credit references, and work with the credit manager to establish the approved level of credit on account. Maintain required supporting documentation. Has knowledge of product lines, prices, available carriers, lead times, and similar data, as required.High School diploma, general education degree (GED), or equivalent required. --- Associate degree in a business-related field or equivalent experience preferred. --- Minimum of one (1) year experience in office or call center setting. --- Demonstrated abilities to work effectively as a team member in an office setting required --- Three (3) years experience in a high volume, Customer Service related position preferred. A highly proficient level of computer skills with Microsoft Office applications is required (Word, Excel, Access, Outlook). --- Previous experience with order entry software and/or inventory management system(s). --- Ability to operate simple office equipment sufficiently to perform a job (i.e., computer, email, copier, fax). --- Strong interpersonal and communication skills are required - both written and verbal. --- Must have excellent organizational and time management skills with the ability to prioritize, meet deadlines, and complete multiple tasks. --- The ideal candidate will be a customer-focused professional who enjoys working in a fast-paced, detail oriented, high-pressured environmentExpress Office: Hutchinson 25 West 2ndHutchinson, KS 67501

Keywords: EXPRESS EMPLOYMENT PROFESSIONALS, Wichita , LYONS - Customer Service Rep, Hospitality & Tourism , Lyons, Kansas

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