Blood Collection Staff/Customer Service - Training Provided
Company: American Red Cross
Location: Garden City
Posted on: January 26, 2023
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Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?**** As a condition of employment with
American Red Cross, you are required to provide proof that you are
fully vaccinated for COVID 19 or qualify for an exemption, except
in states where it is prohibited by law. Accordingly, employment is
conditioned on providing proof of vaccination or having an approved
exemption prior to starting employment **** Join us-Where your
Career is a Force for Good!Job Description:Responsibilities
1. Comply with applicable Federal, State and local regulations as
well as all American Red Cross policies, procedures and
2. Perform whole blood collection procedures (allogeneic,
autologous, directed, therapeutic). Performs donor health history
3. Conduct donor greeting, processing and packing blood, and donor
reaction care as assigned.
4. Perform daily function checks, assemble and maintain supplies
and equipment to ensure a state of readiness and to maintain
5. Function with team effort to ensure efficient donation process
focused on donor and sponsor expectations. Maintain positive public
relations to promote a professional image.
6. May operate ARC vehicles. May transport supplies and equipment
in a state of readiness and to ensure compliance. May operate
assigned vehicle according to applicable regulations. Collections
Staff that is hired with DOT driving responsibilities will perform
vehicle checks and complete DOT paperwork per established
7. Load, set up, maintain and tear down supplies and equipment in a
state of readiness and to ensure compliance.
8. Complete required readings and training assignments by assigned
9. Perform other related duties as necessary.
The above statements are intended to describe the general nature
and level of work being performed. They are not intended to be an
exhaustive list of all responsibilities and duties required of
staff so classified.
May drive ARC vehicles throughout the blood region to collection
sites, set-up and tear down and provide other related donor and
operation support. Will have frequent external customer (donor and
Balance production, customer service and compliance on a daily
basis, ensuring integrity of product and optimum donor experience.
As an integral link between donors and ARCBS, portray a commitment
to customer service by conveying and demonstrating a consistent
style of professionalism.
High school diploma or equivalent required. Medical assistant or
phlebotomy training preferred. Customer service experience,
effective verbal communication, and public relations skills are
required. A current valid driver's license and good driving record
is required. Previous truck and/or bus driving experience is
desirable. Collections Staff that is hired with DOT driving
responsibilities will be required to pass DOT physical and related
requirements and be able to posses or obtain a medical
certification of at least one year duration. Basic computer skills
desirable. Applicable local licensure if required by state
Essential Functions/Physical Requirements
The duties above indicate the essential functions of the position.
Operational flexibility is required to meet sudden and
unpredictable needs. Physical requirements may include the ability
to lift up to 50 lbs., squatting, push or pull heavy weights up and
down ramps and stairs, good manual dexterity, the ability to sit or
stand for long periods of time and adapt to long, irregular hours
and frequent schedule changes is required.
At the American Red Cross, we conduct many mobile blood drives at
businesses, schools and many other locations. All staff work as a
team to setup and tear down the equipment required to conduct a
mobile blood drive. This involves pushing carts up to 250 lbs.,
setting up beds and handling many totes containing equipment and
snacks for the donors.
Exposure levels are based on the essential functions as stated in
this position description; however, in some instances, variances
may occur due to the applicable nature of this position within a
particular work site. Therefore the work site may determine the
exposure level to be greater than or less than the below stated
This position is an exposure determination I in view of the fact
that the position requires the incumbent work under conditions
where the potential exists for the incumbent to make contact with
blood or blood components as a result of splashes, spills, and/or
needlesticks. Minimum height of 48 inches is required to ensure the
ability to safely operate a cargo van or large truck.Apply now!
Joining our team will provide you with the opportunity to make a
difference every day.The American Red Cross is an Equal
Opportunity/Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law.
Interested in Volunteering?Life's emergencies don't stop, and
neither do American Red Cross volunteers, who represent more than
90 percent of our workforce to help prevent and alleviate human
suffering. You can make a difference by volunteering in a position
that appeals to you and allows you to use your unique skills and
talents. The Red Cross relies on generous volunteers who give their
time and talent to help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Wichita , Blood Collection Staff/Customer Service - Training Provided, Hospitality & Tourism , Garden City, Kansas
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