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Associate General Manager

Company: Residence Inn Wichita East at Plazzio
Location: Wichita
Posted on: September 14, 2019

Job Description:

Position Purpose: To carry out the business strategies at the property to make it a successful and profitable asset. Oversees all facets of the day to day operation of the hotel. Job Duties and Responsibilities:

  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations EDUCATION AND EXPERIENCE:
    • Minimum of two years' experience as an Assistant General Manager at a limited service property. Hilton/Marriott experience highly preferred.
    • Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES:
      • Ability to communicate effectively verbally and in writing
      • Demonstrated ability to lead a team
      • Excellent attention to detail
      • Financial savvy
      • Proficient in Microsoft Office products TRAVEL:
        • Rarely Job Competencies:
          • Commitment to Task : Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
          • Communication Skills : Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
          • Flexibility : Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
          • Initiative : Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
          • Managing Execution : Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
          • Teamwork : Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

Keywords: Residence Inn Wichita East at Plazzio, Wichita , Associate General Manager, Hospitality & Tourism , Wichita, Kansas

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