Field Service Engineer - Wichita Kansas
Company: Makino Inc
Location: Wichita
Posted on: February 15, 2020
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Job Description:
Makino is a world leader in metal-cutting and machining
technology.-- As a leader in the advanced manufacturing machine
tool technology, Makino enables its customers to realize the
highest level of quality with the fastest time to market.-- When
companies make the parts that matter for automotive, aerospace,
medical, die/mold and other industries worldwide, they make them
with Makino.The OpportunityThe Field Service Engineer is a member
of the Customer Support Department and is responsible for the
installation, maintenance, trouble shooting and repair of Makino
machinery at customer locations. We are seeking customer focused
professionals with a positive attitude and great customer service
skills.Essential Duties and ResponsibilitiesInstall, train and
provide technical knowledge and troubleshooting on team product
line at the customer's facility.Provide a communication link
between customer and SST.Create and develop procedural
documentation.Use and understand the Customer Support computer
system.Support the Product Specialist on a rotational basis.Support
the Knowledge Products Team as a subject matter expert.Occasional
participation outside of the team product line.Must have good
electro-mechanical skills (motors, drives, transformers).Knowledge
of a specialized field such as machine tool manufacture,
installation, operation, maintenance and repair, and/or a broad
shop background.Technical knowledge and logical troubleshooting
across team product line.Excellent communication and customer
relation skills.Rational decision making and problem solving
ability.Detail oriented with a high degree of accuracy.Availability
for extensive travel depending on customer needs.2 Year Technical
degree (Electrical/Automation) and 2 or more years' experience in a
related field (desired), or similar mechanical skills/experience (a
co-op, internship or job in a manufacturing environment), and a
stable work history.Educational knowledge of electronics is a
must.We believe that the interests of our company and people are
inseparable and we are committed to developing a diverse team of
creative and independent professionals.---- Employees enjoy a
stable work environment from a company with years of success and
growth in the machine tool industry. We offer competitive pay,
generous benefits and ongoing training.Makino is proud to be an
EEO/M/F/Disabled/Vets employer
Keywords: Makino Inc, Wichita , Field Service Engineer - Wichita Kansas, IT / Software / Systems , Wichita, Kansas
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