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Field Service Engineer - Wichita Kansas

Company: Makino Inc
Location: Wichita
Posted on: February 15, 2020

Job Description:

Makino is a world leader in metal-cutting and machining technology.-- As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market.-- When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they make them with Makino.The OpportunityThe Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills.Essential Duties and ResponsibilitiesInstall, train and provide technical knowledge and troubleshooting on team product line at the customer's facility.Provide a communication link between customer and SST.Create and develop procedural documentation.Use and understand the Customer Support computer system.Support the Product Specialist on a rotational basis.Support the Knowledge Products Team as a subject matter expert.Occasional participation outside of the team product line.Must have good electro-mechanical skills (motors, drives, transformers).Knowledge of a specialized field such as machine tool manufacture, installation, operation, maintenance and repair, and/or a broad shop background.Technical knowledge and logical troubleshooting across team product line.Excellent communication and customer relation skills.Rational decision making and problem solving ability.Detail oriented with a high degree of accuracy.Availability for extensive travel depending on customer needs.2 Year Technical degree (Electrical/Automation) and 2 or more years' experience in a related field (desired), or similar mechanical skills/experience (a co-op, internship or job in a manufacturing environment), and a stable work history.Educational knowledge of electronics is a must.We believe that the interests of our company and people are inseparable and we are committed to developing a diverse team of creative and independent professionals.---- Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry. We offer competitive pay, generous benefits and ongoing training.Makino is proud to be an EEO/M/F/Disabled/Vets employer

Keywords: Makino Inc, Wichita , Field Service Engineer - Wichita Kansas, IT / Software / Systems , Wichita, Kansas

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