Technical Account Manager (TAM)
Company: PK Companies
Location: Wichita
Posted on: January 8, 2021
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Job Description:
Technical Account Manager (TAM)What you will do---Technical
Account Managers (TAM) are responsible for ensuring all customers
projects are created, delivered, and supported in a timely manner
that optimizes the customer experience. This includes working with
the Sales, Subject Matter Expert and Product Manager teams to
develop scopes of work, travel to interface with clients to gather
specific job requirements, work with internal resources to develop
the solutions (Implementation, BI and Dev), present solution to the
clients while providing training on the intelliSPEC platform and
provide support during projects and after. TAM will be responsible
for conducting post mortem meetings with the client, sales and
SME's to help increase client retention and to seek out new
opportunities.TAM will be responsible for tracking and managing
licensing agreements with clients to ensure invoices are created
and sent to finance in a timely manager.What is
intelliSPEC?intelliSPEC DDMS is an innovative and intelligent
mobile solution designed for heavy industrial applications to
optimize and improve the integration of reliable, efficient, and
consistent data required to carry out sustainable data management
programs. Clients that implement intelliSPEC can reduce the number
of internal systems allowing improved ease of use for employees and
management for organized and secure record keeping.Perks---
Keywords: PK Companies, Wichita , Technical Account Manager (TAM), IT / Software / Systems , Wichita, Kansas
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