SAF/IS Regional Program Specialist - Mobile
Company: American Red Cross
Location: Wichita
Posted on: March 17, 2023
Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?**** As a condition of employment with
American Red Cross, you are required to provide proof that you are
fully vaccinated for COVID 19 or qualify for an exemption, except
in states where it is prohibited by law. Accordingly, employment is
conditioned on providing proof of vaccination or having an approved
exemption prior to starting employment **** Join us-Where your
Career is a Force for Good!Job Description:WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the
American Red Cross is dedicated to helping people in need
throughout the United States and, in association with other Red
Cross networks, throughout the world. When you join our team, you
have a direct impact on a meaningful mission, and you can help save
lives every day. If you share our passion for helping people, join
us in this excellent career opportunity. Work where your career is
a force for good.We are committed to the diversity of our workforce
and to delivering our programs and services in a culturally
competent manner reflecting the communities we serve. Our work
environment is collaborative, respectful, and inclusive with a
focus on building allyship and a culture of belonging that empowers
all team members. Come to learn, grow, and succeed while sharing
your passion for making a difference.The Red Cross supports a
variety of cultural and community resource groups for employees and
volunteers. From the Ability Network, our Asian American & Pacific
Islander Resource Group, the Latino Resource Group, and Red Cross
PRIDE, to the Umoja African American Resource Group, our Veterans+
Resource Group, and the Women's Resource Group, these networks
provide connections, mentoring and help give voice to important
concerns and opinions.At the American Red Cross, your uniqueness
can shine!The American Red Cross is currently seeking a Mobile
SAF-IS Regional Program Specialist in Wichita, Kansas to support
the Service to Armed Forces and International Services Division
mission. This position is regional, but also part of our mobile
staff which requires meeting strict medical and security clearances
prior to employment. In this role worldwide deployment is a
condition of employment. Mobile staff members typically deploy for
6 months at a time typically, approximately once every 18-24
months, and can be sent to any military base in the world.WHAT YOU
NEED TO KNOW:The SAF-IS Regional Program Specialist assists in the
delivery of American Red Cross programs and services to meet the
needs of United States military members, veterans and their
families in accordance with Red Cross policies and procedures but
will focused on supporting the delivery of International Services
(IS) U.S. programs and services to include International
Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring
Family Links (RFL). This is accomplished through managing
volunteers and working with other Red Cross departments to support
strong visibility for SAF/IS U.S. throughout the military
community.
Serves as part of the Hero Care Center Contingency Team. Acts as
the first line of supervision and support to provide casework
expertise and manage volunteers and other staff members during
surge situations and disaster responses. Supports Disaster Cycle
Services (DCS) as necessary in accordance with the DCS COOP SAF
responsibilities. Maintains deployment readiness at all times by
completing medical requirements, clearance requirements and by
completing ongoing training requirements to maintain proficiency
with casework and relationship management.WHERE YOUR CAREER IS A
FORCE GOOD:Relationship Management and Community Outreach: Serves
as the face of the Red Cross at assigned location.
- Assists the SAF-IS Regional Manager and/or Director in building
strong relationships and partnerships with external constituents in
the local community, including government organizations, corporate
partners, civic organizations and other community charitable and
nonprofit agencies with the purpose of furthering the mission of
the Red Cross. Outreach includes command meetings, education
briefings, presentations, or information sessions.
- Establish and maintain effective command relationships during
deployment.Volunteer Management: Assists in the development and
implementation of a strategic volunteer program to engage and
enable delivery of all Red Cross programs and services on military
installations and local communities within their regional
jurisdiction.
- Recruits and trains volunteers in the delivery of SAF and IS
U.S. programs and services. This may include volunteers for Red
Cross Training Services, Disaster Cycle Services and providing
support to Armed Forces Blood Services depending on location.
- Supervises volunteer staff in their daily work
responsibilities.
- Assigns and supervises volunteers during surge situations for
the Hero Care Center.Service Delivery Management: Ensures the
delivery of SAF core services and IS U.S. Programs to all clients
within their jurisdiction. Supports other lines of Red Cross
service to ensure the delivery of Red Cross Training Services,
disaster preparedness and response and Red Cross Blood Services.
Services may include conducting training, meetings, presentations,
and workshops as well as scheduling, recruitment, marketing and
providing materials and support throughout the community.
Hero Care Network Contingency Team: Serves as a Subject Matter
Expert (SME) during emergency situations at the SAF Hero Care
Center.
- Completes required training to ensure competency in the
performance of all call center responsibilities to include intake,
verification and delivery of emergency messages between service
members and their families and other services as needed.
- Required to provide casework services for the Hero Care center
remotely to ensure continued competency.
- Required to support the Hero Care Centers on short notice
during surge or disaster situations. This support may be on site or
remote as appropriate. Must also respond to periodic readiness
drills.
- Serves as SME, assigns responsibilities to volunteers and
manages volunteer caseworkers during surge situations and disaster
responses.Deployment Readiness: Mobile staff are required to deploy
and maintain readiness at all times. In order to maintain their
annual readiness certification, the following is required:
- Deployment Familiarization Training on military culture and
protocols, command relationships, do's & don'ts while deployed and
scenario-based situations.
- Advanced leadership training and advanced casework training
must be completed.
- All trainings must be recertified annually to ensure continued
readiness
- Once activated for deployment, staff will meet regularly with
senior leadership to ensure readiness and ability to backfill
OCONUS SAF-IS Mobile positions as needed.
- Additional training with site specific scenarios with the
current staff members at their deployment location is
required.
- Additional deployment medical requirements must be met.
- Must obtain a no-fee passport prior to deployment and a
Department of Defense Common Access Card (CAC) upon
arrival.Reporting & Admin Support: Monitors and reports on American
Red Cross Service Delivery Outcomes.
- Interacts with customers and other teams to obtain data to
document outcomes and program results to ensure organizational
accountability.
- Inputs and evaluates service delivery data for consistency,
completeness, accuracy, and reasonableness.
- Generate data reports on a scheduled and/ or periodic basis for
management or local command.
- Makes recommendations for continuous improvement to ensure
metrics are consistently met.WHAT YOU NEED TO SUCCEED:Education:
Bachelor's degree in business or public administration, human
resources management, community organization, social or health
sciences, or related field; or relevant equivalent experience is
required.Experience: A minimum of three years related experience
Management Experience: n/aRequires strong computer skills. Public
speaking skills and the ability to communicate effectively verbally
and in writing are required. Must have strong interpersonal skills
and the ability to work well in an individual or team environment.
Flexibility to accommodate short notice assignments and long
periods of time away from home is essential. The ability to balance
multiple priorities is essential. Experience with American Red
Cross programs and services is strongly desired. Familiarity with
military culture, regulations and protocol is strongly
desired.Depending on work assignment, may require ordinary
ambulatory skills sufficient to visit other locations; or the
ability to stand, walk and manipulate (lift, carry, move) weights
of up to 50 pounds. Requires good hand-eye coordination, arm, hand,
and finger dexterity, including ability to grasp, and visual acuity
to use a keyboard, operate equipment and read technical
information. Overall mobility is essential. May include sitting for
long periods of time, driving a vehicle, and working under
challenging conditions.Work Conditions:Work is performed indoors
with some potential for exposure to safety and health hazards
related to emergency services relief work. May travel and
participate in meetings and conferences throughout chapter
jurisdiction, state and Red Cross system. Because the Red Cross is
a disaster response organization, staff may be asked to be on
24-hour call during period of major disaster.FOR MOBILE POSITIONS
ONLY (Domestic and Overseas settings)Some positions are designated
as "Mobile" and subject to unique job requirements. SAF Mobile
Staff perform the same basic job responsibilities as non-mobile
staff in regions. In addition to those responsibilities, this
special workforce is also required to deploy on short term
temporary assignments, serving alongside military members who are
deployed to designated theaters of operations anywhere in the
world. Mobile staff must be ready to deploy whenever called upon,
and to do so are required to meet and maintain specific medical and
other readiness requirements. Requirements unique to mobile
positions include the following:Support both the day-to-day
operations and emergency needs of the Hero Care Center as a member
of the Hero Care Network Contingency Team.
- Completes all trainings and requirements to maintain casework
proficiency, to include working shifts and participating in
readiness drills.
- Responds to emergency, surge and disaster situations, as
needed.To maintain readiness, staff must:
- Maintain all medical and security requirements
- Engage in annual deployment familiarization program to include
trainings and meetings
- When activated to deploy, participate in additional trainings
and meetings to prepare for deploymentOVERSEAS SETTING ONLYIn
addition, mobile staff based overseas may also be responsible for
managing the promotion and delivery of all Red Cross services to
clients within their jurisdiction. This may include:
- Ensuring Training Services programs are supported and promoted
in their jurisdiction and that there are sufficient trained
volunteers to provide classes
- Ensuring Disaster Cycle Services are provided including
responding to local, regional and division level disasters and
acting as a planning partner for local emergency management and
response activities
- Establishing and maintaining a positive and mutually beneficial
relationship with local Armed Forces Blood Service ProgramsThe
above statements are intended to describe the general nature and
level of work being performed. They are not intended to be an
exhaustive list of all responsibilities and duties required.Mobile
staff requirements:
SAF Mobile Staff perform the same basic job responsibilities as
non-mobile staff in regions. In addition to those responsibilities,
this special workforce is also required to deploy on short term
temporary assignments, serving alongside military members who are
deployed to designated theaters of operations anywhere in the
world. Mobile staff must be ready to deploy whenever called upon,
and to do so are required to meet and maintain specific medical and
other readiness requirements. Requirements unique to mobile
positions include the following:World-wide mobility is a condition
of employment. It is an essential function of this position and
employees must accept assignments anywhere in the world where we
provide services to members of the U.S. military and their
families.Mobile staff members must be US citizens and able to
obtain/maintain a secret security clearance and no-fee U.S.
passport.Must meet and maintain strict medical and physical
requirements, including immunizations required by the U.S. military
and Department of Defense.Responsible for proper wear and
maintenance of daily Red Cross Duty Uniform, and live and work in
harsh and stressful environment in conflict areas.Periodically
accompanies the military on deployments.Some station offices are in
remote locations without public transportation.An interim Secret
Security Clearance must be obtained if SSC is not currently
held.When deployed, you may be required to work 12-hour shifts, 7
days a week. Privacy is often limited, and you may have to share
accommodations with co-workers, military members, etc.WHAT WILL
GIVE YOU THE COMPETITIVE EDGE:Ideal candidates will have a passion
for supporting military members with the physical stamina and
emotional capacity to live and work alongside deployed military
members in harsh climates and difficult environments. SAF/IS
employees are servant leaders supporting deployed military members
through difficult and challenging issues. Candidates need to thrive
on service and teamwork. Candidates must be adaptable with an
ability to manage through ambiguity engaging others in problem
solving complex issues.Core Competencies
- Adaptability: Successful candidates must adjust to new
situations quickly and have the ability to tackle the challenges
these situations present.
- Independent Problem Solving: Successful candidates are capable
of handling high-pressure situations by knowing who to engage in
dialogue and up with actionable solutions
- Teamwork: Successful candidates have the ability to collaborate
with team members, volunteers, and military personnel to achieve
SAF/IS mission.
- Servant Leader: Successful candidates must be leaders who out
others and the mission first. Someone who understands that
deployment is a hardship, and our mission is to support our
military personnel in uncomfortable situations and
circumstances.BENEFITS FOR YOU:We take care of you, while you take
care of others. As a mission-based organization, we believe our
team needs great support to do great work. Our comprehensive
benefits help you in balancing home and work. With our resources
and perks, you have amazing possibilities at the American Red Cross
to advance the learn.* Medical, Dental Vision plans* Health
Spending Accounts & Flexible Spending Accounts* PTO + Holidays*
401K with 4% match* Paid Family Leave* Employee Assistance*
Disability and Insurance: Short + Long Term* Service Awards and
recognitionApply now! Joining our team will provide you with the
opportunity to make a difference every day.The American Red Cross
is an Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law.
Interested in Volunteering?Life's emergencies don't stop, and
neither do American Red Cross volunteers, who represent more than
90 percent of our workforce to help prevent and alleviate human
suffering. You can make a difference by volunteering in a position
that appeals to you and allows you to use your unique skills and
talents. The Red Cross relies on generous volunteers who give their
time and talent to help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Wichita , SAF/IS Regional Program Specialist - Mobile, IT / Software / Systems , Wichita, Kansas
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