WichitaKSRecruiter Since 2001
the smart solution for Wichita jobs

Patient Account Call Center Representative

Company: Eyecare Partners
Location: Wichita
Posted on: December 5, 2019

Job Description:

JOB SUMMARY:? This individual is responsible for answering incoming calls to the company using a multi-line phone system and a computer.? Additionally, the individual is responsible for communicating with customers in a professional, courteous manner, provide a prompt response to incoming calls, properly routes calls to achieve excellent customer service and completes scheduling as needed.ESSENTIAL SKILLS:

  • Excellent customer service and communication skills.
  • Exhibit excellent professional appearance.
  • Exhibit maturity, reliability, composure and stability under pressure in order to handle on-the-job challenges.
  • Ability to work as a team member.
  • Motivation to succeed.
  • Ability to maintain calm, empathetic, and courteous demeanor when interacting with varied personalities.
  • Working knowledge of computer programs.
  • Strong organization with attention to detail.
  • Respectful treatment of patients and co-workers.
  • Ability to use problem solving and critical thinking skills to identify, interpret and access appropriate resources in patient specific scenarios.RESPONSIBILITIES:?
    • Understand and support the Mission of Grene Vision Group. Understand and abide by a high standard of professional ethics in order to ensure the integrity of the organization.
    • Complies with HIPAA, Compliance and Grene Vision Group policies and procedures.
    • Answer phone system, handle and/or redirect calls to the appropriate department or doctor team.
    • Schedules customers for appointments with appropriate Doctor in the NextGen system and answer questions or inquiries from customers.
    • Maintain working knowledge of all office equipment, computer, fax, copiers, phones, etc.
    • Maintain adequate equipment and supply levels for the department.
    • Ensure equipment is maintained and functioning properly, reports damaged or improperly functioning equipment to the Web Help Desk and Clinic Manager in a timely manner.
    • Participates in annual OSHA and Bloodbourne Pathogens training, other departmental in-services and required education updates.
    • Keep pace with a high volume of patients while performing multiple, sometimes complex tasks.
    • Complete other duties as assigned.QUALIFICATIONS:To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.? The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCE:? High School Diploma or General Education Degree (GED) requiredComputer skills and good oral communication requiredPrefer background in Call Center operationsCERTIFICATIONS, LICENSE, REGISTRATIONS:None requiredPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.?While performing the duties of this job, the employee must be able to frequently convey detailed or important instructions or ideas accurately and quickly, must be able to hear average or normal conversations and receive ordinary information, must use fingers to make small movements such as typing, picking up small objects or pinching fingers together, movements frequently and regularly required using the wrist, hands and/or fingers, average, ordinary, visual acuity necessary to prepare or inspect written communications and view computer screen and sedentary work, sitting most of the time.? The employee must occasionally lift and/or move up to 25 pounds.??If you need assistance with this application, please contact (636) 227-2600EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for?employment?without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Please do not contact the office directly ? only resumes submitted through this website will be considered.

Keywords: Eyecare Partners, Wichita , Patient Account Call Center Representative, Other , Wichita, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Registered Nurse RN Derby ED
Description: Description SHIFT: Days rotating weekends SCHEDULE: Full-time Join our freestanding ED in Derby SHIFT: 11 a to 11 p One of the most experienced and comprehensive medical centers in Kansas Wesley Medical (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

Registered Nurse RN Operating Room
Description: Description SHIFT: No Weekends SCHEDULE: Full-time 10,000 Sign-on for experienced nurses Become an RN on our OR Team Today Wesley Woodlawn, a campus of Wesley Medical Center, provides patients with convenient (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

Registered Nurse RN PreOp ASU PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem Become an RN on our PreOp ASU Team One of the most experienced and comprehensive medical centers in Kansas Wesley Medical Center is the hospital of choice (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019


Registered Nurse RN Surgical Oncology
Description: Description SHIFT: Nights rotating weekends SCHEDULE: Full-time Do you have a passion for Oncology Then join our growing Oncology Service Line as a Medical Surgical Nurse on the Surgical Oncology Unit (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

Registered Nurse Interventional Radiology
Description: Description SHIFT: No Weekends SCHEDULE: Full-time Registered Nurse RN Interventional Radiology Shift: M-F, 7am - 5:30pm rotating call One of the most experienced and comprehensive medical centers (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

RN Clinical Nurse Coordinator PreOp ASU
Description: Description SHIFT: Days rotating weekends SCHEDULE: Full-time Take your career to the next level as a Clinical Nurse Coordinator in the PreOp Unit at Wesley Medical Center 10,000 Sign On Bonus for (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

Registered Nurse Cardiac Interventional Unit PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem Join our team as a member of our Cardiac Interventional Unit One of the most experienced and comprehensive medical centers in Kansas Wesley is the hospital (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

Registered Nurse RN Pediatrics PRN
Description: Description SHIFT: PRN SCHEDULE: PRN/Per Diem Come join our Pediatric Team as a PRN One of the most experienced and comprehensive medical centers in Kansas Wesley Medical Center is the hospital of choice (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

Registered Nurse RN Emergency Room
Description: Description SHIFT: Mixed rotating weekends SCHEDULE: Full-time Become an ED Nurse in one of the highest ranking ED's for patient satisfaction in the nation SHIFT: 7 a to 7 p Wesley Woodlawn, a campus (more...)
Company: HCA
Location: Wichita
Posted on: 12/8/2019

School Bus Driver
Description: Now Hiring Part-Time School Bus Drivers in Wichita, Kansas-- 16.75/HR, 500- 1,000 Sign-On Bonus, Additional Hours Offered amp Paid CDL Training First Student Wichita is hosting a Job Fair Monday-Friday, (more...)
Company: First Student
Location: Wichita
Posted on: 12/8/2019

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Wichita RSS job feeds