Check all products for accuracy against quality standards and
deliver products to customers in a safe, courteous, and timely
manner while working as part of a team. Support the restaurant by
performing other workstation duties. Comply with Domino's uniform,
appearance, and operations standards, and with federal, state, and
local laws and ordinances.
Job Duties and Responsibilities
Perform duties including pre-delivery vehicle preparation,
learning the delivery area, checking orders for quality and
accuracy, following proper delivery procedures; providing quality
customer service through positive and professional interaction with
customers in person or by phone. Deliver flyers and door
Deliver pizza to individual customer homes.
Must be able to safely interact with customers at their
Receive and process telephone orders.
Handle sensitive and confidential customer information in a
Execute credit transactions, and make bank deposits as
Work as part of a team and assist each other by being on time
for their shift, supporting other workstations during their shift
and completing all closing duties, including cleaning, at the end
of each shift. Contribute to an atmosphere of teamwork, energy and
Navigational skills needed to read a map and locate addresses
within designated delivery area. Must navigate adverse terrain
including multi-story buildings, private homes, and other delivery
sites while carrying product.
Operate all equipment. Clean equipment and facility daily.
Perform other assigned workstation duties including making quality
products, preparing ingredients, preparing product, and taking
Ability to add, subtract, multiply and divide accurately and
quickly (may use calculator). Must be able to make correct monetary
change. Must have verbal, written and telephone skills to take and
process orders. Motor coordination between eyes and hands/finders
to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or
Stock ingredients from delivery area to storage, work area,
walk-in cooler. Take inventory and complete associated
Ability to safely operate a motor vehicle.
STANDING: Most tasks are performed from a standing position.
Walking surfaces include ceramic tile "bricks" with some linoleum
in the back area. Height of work surfaces is between 28" - 48".
WALKING: Walking is generally in short distances for short
SITTING: Paperwork is normally completed in an office at a desk
LIFTING: Bulk product deliveries are made twice a week or more
and are lifted/moved to walk-in cooler or other sections of the
store by the team member. Deliveries may include cases of
ingredients and supplies weighing up to 50 pounds with dimensions
of up to 3' x 1.5'. Cases are usually lifted from floor and stacked
onto shelves up to 72" high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried
from the workstation to storage shelves. Occasionally, pizza sauce
weighing 30 pounds is carried from the storage room to the front of
the store. Trays of pizza dough are carried three at a time over
short distances, and weigh approximately 12 pounds per tray. During
delivery, carry pizzas, sides and beverages while performing
"walking" and "climbing" duties.
PUSHING: Pushing is performed to move trays which are placed on
dollies. A stack of trays on a dolly is approximately 24"-72" and
requires a force of up to 7.5 pounds to push. Trays may also be
CLIMBING: Team members must infrequently navigate stairs or
climb a ladder to change prices on signs, wash walls, and perform
STOOPING/BENDING: Forward bending at the waist is necessary at
the pizza assembly station. Toe room is present, but workers are
unable to flex their knees while standing at this station. Duration
of this position is approximately 30-45 seconds at one time,
repeated continuously during the day. Forward bending is also
present at the front counter and when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and
to clean low areas.
REACHING: Reaching is performed continuously; up, down and
forward. Workers reach above 72" occasionally to turn on/off oven
controls, change prices on sign, and lift and lower objects to and
from shelves. Workers reaching down to perform such tasks as
scooping cornmeal from a plastic barrel, or washing dishes. Workers
reach forward when obtaining topping ingredients, cleaning work
surfaces, or answering phones.
HAND TASKS: Eye-hand coordination is essential. Use of hands is
continuous during the day. Frequently activities require use of one
or both hands. Shaping pizza dough requires frequent and forceful
use of forearms and wrists. Workers must manipulate a pizza peel
when removing pizza from the oven, and when using the railing
cutter. Frequent and/or
forceful pinching is required in the assembly of cardboard pizza
boxes. Team members must be able to grasp cans, the phone, the
pizza cutter and pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be
required to utilizepencils/pens, computers, telephones,
calculators, TDD equipment, pizza cutter and pizzapeel.
DRIVING: Deliver pizzas within a designated delivery area. A
team member may makeseveral deliveries per shift.
WALKING: Delivery personnel must travel between the store and
delivery vehicle and fromthe delivery vehicle to the customer's
location with a steady and efficient (hustle) pace.
EXPOSURE TO: Varying and sometimes adverse weather conditions
when removing trash and performing other outside tasks, as well as
when delivering product, driving and couponing. In-store
temperatures range from 36 degrees in cooler to 90 degrees and
above in some work areas. Sudden changes in temperature in work
area and while outside. Fumes from food odors. Exposure to cornmeal
dust. Cramped quarters including walk-in cooler.Hot surfaces/tools
from oven up to 500 degrees or higher. Sharp edges and moving
SENSING: Talking and hearing on telephone. Near and mid-range
vision for most in-store tasks. Depth perception. Ability to
differentiate between hot and cold surfaces. Far vision and night
vision for driving.
TEMPERAMENTS: The ability to direct activities, perform
repetitive tasks, work alone and with others, work under stress,
meet strict quality control standards, deal with people,analyze and
compile data, make judgments and decisions.
Education and/or Experience
High School diploma or GED