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Front Desk

Company: Genesis Health Clubs
Location: Goddard
Posted on: August 6, 2022

Job Description:

Job Description JOB DESCRIPTION Position: Front Desk Team Member Reports to: Operations Manager Employee Type: Full Time/Part Time Job Summary: This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: --- Executes procedures as outlined by front desk manual--- Answer phones, take messages and transfer calls --- Knowledgeable of Clubs amenities and surroundings--- Communicates kindly and sincerely using members name --- Attends all staff and club meetings and events--- Establish and maintain professional relationships with members and staff--- Ensures front desk is clean, maintained and organized at all times--- Ability to respond quickly and appropriately to emergency situations--- Comfortable serving alcohol--- Willingness to learn bartending skills, if not already knowledgeable Expectations: --- Present a professional demeanor at all times when representing the Genesis Health Clubs --- Provide input in developing strategies to support club goals and objectives --- Ability to respond to common inquiries or complaints from members Job Requirements: --- Available to work weekends and evenings and holidays --- Ability to work well with others --- Experience in cash handling and credit cards --- Customer service abilities Physical Requirements: --- Ability to stand for long periods of time --- Ability to lift up to 35 pounds --- Ability to communicate with guests and other associates, including reading, writing and speaking.

Keywords: Genesis Health Clubs, Wichita , Front Desk, Other , Goddard, Kansas

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