Carrier Coordinator
Company: TJX Companies, Inc.
Location: Wichita
Posted on: January 24, 2023
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Job Description:
Style is never in short supply at our more than 500 HomeGoods
stores and we are constantly on a mission to provide the little
surprises and extra touches that make a house feel like home. Same
with working here. Our environment is ever-changing, yet always
encouraging. Every shift is a new opportunity to Discover
Different.Posting Notes: HomeGoods Store 0784 -- 2716 N. Greenwich
Road -- Wichita -- KS -- 67226 Job Summary: The Key Carrier role is
an elevated extension of the Coordinator role. Key Carriers
alternate their role based on store needs, predominantly performing
the role of Coordinator and occasionally acting as Key Carrier,
taking on a leadership role in maintaining all aspects of the
store. Key Carriers must have open availability, including nights
and weekends. Responsibilities: Role models exceptional customer
service Creates a positive internal and external customer
experience Promotes a culture of honesty and integrity; maintains
confidentiality Acts as Manager on Duty in adherence with company
policy and procedure Ensures store team executes tasks and daily
activities in accordance with store plan; reprioritizes as needed
Addresses immediate customer service issues and provides
appropriate coaching to Associates Exercises discretion regarding
customer service policies in order to satisfy customers Maintains
proper Associate coverage in service areas for a positive customer
experience Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed in accordance with
company guidelines Communicates accurately and effectively with
management and Associates when setting and addressing priorities;
provides periodic progress updates Provides and accepts ongoing
recognition and constructive feedback Provides continuous feedback,
recognition and coaching to Associates Partners with Management on
Associate training needs to increase effectiveness Ensures
adherence to all labor laws, policies, and procedures Promotes
credit and loyalty programs during customer interactions Supports
and participates in store shrink reduction goals and programs
Promotes safety awareness and supports maintenance of a risk-free
environment Performs other duties as assigned Requirements: Open
availability, including nights and weekends Flexible schedule to
support business needs Team player, working effectively with peers
and supervisors to accomplish tasks Ability to respond
appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores Solid problem solving
skills Ability to effectively coach, delegate, and follow-up on
multiple people/tasks Works effectively with peers and supervisors
to accomplish tasks Ability to act quickly under challenging
circumstances Capable of handling multiple tasks at one time Strong
organizational skills with attention to detail Strong communication
skills. One year retail and 6 months of leadership experience At
HomeGoods, we embrace the unknown--- - with new products, new
challenges and new ways to make a house a home. Our products add
little, special touches to customers lives and our people do the
same for each other. Everyone supports each other to Discover
Different - here and throughout the entire TJX family, which
includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover
Different means we embrace each other's differences and unique
perspectives. We consider all applicants for employment without
regard to race, color, religion, gender, sexual orientation,
national origin, age, disability, gender identity and expression,
marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law. -Posting Notes: HomeGoods Store 0784 -- 2716
N. Greenwich Road -- Wichita -- KS -- 67226 -
Keywords: TJX Companies, Inc., Wichita , Carrier Coordinator, Other , Wichita, Kansas
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