Bilingual Customer Service Representative - Automotive Enthusiast - Spanish-English - Remote USA
Company: TTEC
Location: Andover
Posted on: March 17, 2023
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Job Description:
Bringing smiles is what we do at TTEC hellip; for you and the
customer. As a Bilingual Customer Service Representative -
Automotive Enthusiast, working remotely. you'll be a part of
creating and delivering amazing customer experiences while you also
experienceTTEC, an award-winning employment experience and company
culture. What You'll be Doing Do you have a passion for helping
others and giving them peace of mind? Whether it's getting answers
for customers quickly, consulting on products with compassion or
resolving their issues with a smile, you'll be the difference
between their customer experience being just average or an
exceptional one. During a Typical Day, You'll Answer incoming
communications from customers Conduct research to provide answers
for customers to resolve their issues Assist customers with
how-to's What You Bring to the Role Bilingual in Spanish and
English Smart phone or another device that runs IOS or Android
(iPad etc.) for your daily log-in 6 months or more of customer
service experience High school diploma or equivalent Computer
experience High speed internet ( gt; 15 mbps) While we recommend a
USB wired headset, if you have a headset already, you may be able
to use that (except for Bluetooth headsets) What You Can Expect
Supportive of your career and professional development An inclusive
culture and community minded organization where giving back is
encouraged A global team of curious lifelong learners guided by our
company values Base wage starting at %2415 per hour plus
performance bonus opportunities And we have a healthy benefits
package based on your position that could include PTO, tuition
reimbursement, health and wellness incentives. Visit
www.mybenefits.ttec.com for more information. A Bit More About Your
Role We're committed to ensuring you have the skills and support to
be successful in your role throughout your career. From your first
day in training, through individualized webcam-enabled, engagement
and coaching, on into 1000s of free courses to support your career
growth wherever that may take you. And we know that you bring with
you the one necessary ingredient that can't be taught - a caring
and supportive nature that will shine through as you help
customers. Our TTEC community is here for you as one dynamic,
global family. You'll report to Team Lead. You'll contribute to the
success of the customer experience and the overall success of the
team. About TTEC Our business is about making customers happy.
That's all we do. Since 1982, we've helped companies build engaged,
pleased, profitable customer experiences powered by our combination
of humanity and technology. On behalf of many of the world's
leading iconic and hypergrowth brands, we talk, message, text, and
video chat with millions of customers every day. These exceptional
customer experiences start with you. TTEC is proud to be an equal
opportunity employer where all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We aim to reflect the communities we serve, by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued,
belonging, and comfortable being their authentic selves at work. As
a global company, we know diversity is our strength because it
enables us to view things from different vantage points and for you
to bring value to the table in your own unique way.
Keywords: TTEC, Wichita , Bilingual Customer Service Representative - Automotive Enthusiast - Spanish-English - Remote USA, Other , Andover, Kansas
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