Customer Success Intern

Company: Continuum Applied Technology, Inc.
Location: Wichita
Posted on: March 19, 2023

Job Description:

CAMP Systems is the leading provider of Aircraft Health Management (AHM) services, including maintenance tracking and engine trend monitoring services to the global business aviation industry. CAMP is the preeminent brand in its industry as the exclusive recommended service provider for more than 20 business aircraft manufacturers, and the exclusive Pratt & Whitney Canada designated and Honeywell factory endorsed engine condition trend monitoring provider. Our services are delivered through a "SaaS plus" model and is the key compliance system used by operators of than 20,000 aircraft (maintenance tracking platform) and over 33,000 engines (engine health monitoring platform).

CAMP is in search of a Customer Success Intern to join our Wichita, KS team! The Customer Success Intern will operate as a virtual extension of the customers' aircraft maintenance team. This position will support the Team Lead and Manager to coordinate operational and analytical tasks for our customers.

Responsibilities

• The intern will learn the CAMP Systems Maintenance Tracking Platform at a high level to develop an understanding of the business as a whole
• Assist the on-boarding team with the enrollment process for new customers
• Works cross-functionally within the organization
• Assist the Administrative team with customer experience including taking inbound customer calls and input applicable data Qualifications
  • Must be enrolled in a higher education program
  • The candidate should have a strong interest in the aerospace industry and aviation/airline programs
  • Passion for helping customers and colleagues
  • Excellent verbal and written communication skills
  • Exceptional attention to detail and ability to solve problems required to ensure accuracy and effective execution of all tasks undertaken
  • Highly organized with ability to effectively prioritize and multi-task
  • Proficiency with MS Office
  • High energy and positive 'can do' attitude

Keywords: Continuum Applied Technology, Inc., Wichita , Customer Success Intern, Other , Wichita, Kansas