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Consumer Loan Processor

Company: CURO Financial Technologies
Location: Wichita
Posted on: July 13, 2019

Job Description:

Consumer Loan Processor Job Description Consumer Loan Processor In 1997, the Company was founded in Riverside, California by three Wichita, Kansas childhood friends to meet the growing consumer need for short-term loans. They set out to offer a variety of convenient, easily-accessible financial and loan services in a safe, clean and professional environment. Their success led to opening stores in multiple locations across the United States, and expanding to offer online loans and financial services across the nation. Today, we operate under a number of brands including Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+ and Revolve Finance. Duties and Responsibilities: Develop knowledge of income verification, fraud prevention, and other risk avoidance processes as related to online lending and online funding. Gather and document customer information and application details, in compliance with lending requirements and company guidelines/policies Analyze and evaluate personal customer information and ask appropriate follow-up questions. Engage in direct communication with customers to ensure pending application action items are resolved in a timely manner Participate in the manual underwriting process by making loan risk and assessment decisions where appropriate and within realm of authority and responsibility Assist Manager in the collection of customer data to be used for reporting purposes. Suggest business process updates as trends are identified both positive and negative Maintain customer relationship management system to ensure data is accurate and account notes are detailed as well as utilize many different IT and Web based systems to execute job functions. Carry out responsibilities in accordance with the organization's policies and applicable laws. Understand applicable company policies, procedures and other job-specific instructive documents and materials Conduct business, perform job duties, and provide oversight in a manner consistent with the requirements set forth in all company policies, procedures and other directives, and in compliance with legal and regulatory requirements Complete all compliance training assigned to them to understand the key provisions of law, regulation and internal policies and procedures applicable to their job duties, as well as the impact of non-compliance on the company's reputation and success Raise concerns about any practice(s) believed to be a violation of, or inconsistent with, company policies, procedures or other directives, or in violation of legal or regulatory requirements Monitor processes and procedures to ensure safety and compliance Model the Company's vision and values Other duties as assigned Job Requirements Skills and Experience: 2+ years Customer Service experience. Call Center environment or financial services related field preferred. Experience working with a CRM system and understanding on customer service processes. Must be able to communicate effectively and in a professional manner. Must be able to take direction and proceed enthusiastically to complete assigned tasks. Must be able to think analytically in a fast paced environment. Proficient with Microsoft Office product suite (Outlook, Excel, PowerPoint, etc.) Demonstrate effective time management and task prioritization skills Education: High school diploma or GED required. Some College preferred ABOUT US: We are a leading alternative financial services firm providing valuable and much needed service for hard working consumers with operations in the United States, and Canada. We are proud to serve in the more than 400 store communities, through our multiple contact centers, online and mobile financial services with the ownership of our own pre-paid debit card, short term loans, installment loans, line of credits, and cash for gold, money order, wire transfer, and check cashing services. We rise to the challenge of designing products and services which not only meet our customers' needs but also meet state-by-state and, in Canada, province-by-province requirements. In the US alone, this equates to over 40 different loan product types and growing! Today, our corporate office is in Wichita, Kansas, birthplace of our company founders. We also have administrative offices in Chicago and Toronto. CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+ and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works. Statement to ALL Third Party Agencies and Similar Organizations: CURO Financial Technologies Corp, Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+ and Revolve Finance, and CURO Financial Management accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, CURO Financial Technologies Corp, Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+, CURO Financial Management, and Revolve Finance employees, or send to any CURO Financial Technologies Corp, Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+ and Revolve Finance facility. CURO Financial Technologies Corp, CURO Financial Management, Speedy Cash, Rapid Cash, Cash Money, LendDirect, Avo Credit, Opt+ and Revolve Finance, is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: CURO Financial Technologies, Wichita , Consumer Loan Processor, Other , Wichita, Kansas

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