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Contract Negotiator

Company: Fleetcor
Location: Wichita
Posted on: July 14, 2019

Job Description:

PackagePackage Description:

If you are looking for a GREAT work environment with a GROWTH- ORIENTED company, look no further!


  • Benefits on the first of the month following your hire date- no matter when you are hired during the month!
  • Automatic enrollment into the 401k plan within your first thirty (30) days on the job: no more waiting until you've been with the company for 1 year!
  • Projected company growth trajectory that shows double-digit year over year growth through both organic growth as well as acquisitions.
  • Fun environment with contests and prizes!
  • Inclusive environment that promotes career growth!
  • Monthly employee appreciation and wellness events!
  • Robust PTO policy including: major holidays, vacation, sick days, and personal days
  • Discounts at major wireless providers, wholesale grocery stores, and gyms
  • Philanthropic support with both local and national organizations


    Main ResponsibilitiesResponsibilities:

    • Manage reservation requests to fulfill customer needs and ensure customer satisfaction
    • Utilize decision making skills to find hotel options which fit client guidelines
    • Effectively communicate with clients and hotels via phone and email to ensure consistency with CLS policies
    • Be proficient and consistent in providing a high-quality reservations and options to clients
    • Complete negotiations on all requests based on the policies and procedures
    • Identify trends and opportunities for client savings and potential market consolidation
    • Secure rates, discounts, and RFPs with current and new hotel partners
    • Exhibit and utilize knowledge of hotel industry and regional markets associated with clients
    • Reserve rooms that are consistent with the client guidelines in relationship to per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc.
    • Identify and resolve client and hotel issues daily
    • Resolve all client and hotel calls regarding extensions, early departures or changes to a reservation
    • Responsible for meeting or exceeding all client deadlines
    • Consistently provide an unexpected level of service where even unspoken needs are met for our clients and guests
    • Consulting with clients to choose the option that best fits the client's needs
    • Collaborate with account management teams and long-term Solutions to ensure network consolidation for our clients
    • Effectively communicate with clients and hotels via phone and email to ensure consistency with FLT policies
    • Responsible for all other duties assigned as needed


      Ideal CandidateQualifications:

      • College degree or 1-3 years previous related experience
      • Previous hotel/lodging training that includes Zoomerang Survey, Articulate software or Compasia Studio is a plus
      • Demonstrated ability to negotiate successfully with short notice and firm deadlines
      • Demonstrated ability to problem solve at a high level through critical thinking
      • Demonstrated ability to work in a team environment and deliver superior service with a high degree of accuracy
      • Demonstrated knowledge of Microsoft Word, Excel, Outlook, and navigating the internet
      • Excellent personal interaction, communication and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of customer service

Keywords: Fleetcor, Wichita , Contract Negotiator, Other , Wichita, Kansas

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