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SENIOR 401(k) ADMINISTRATOR

Company: Intrust Bank
Location: Wichita
Posted on: September 13, 2019

Job Description:

At INTRUST Bank, relationships are at the core of all we do. Which is why we focus on fostering positive relationships not just with our customers, but also with each other. INTRUST Bank recognizes and celebrates employees for their individual character, value and potential, with a focus on developing the unique talents each team member brings to the table. It's something we've learned firsthand over the decades; focus on people, and the rest will fall into place to create an environment built on respect, understanding and most of all- trust.

Job Summary: Responsible for the administration of complex retirement plans. May also manage or review client reporting, nondiscrimination testing, allocations, participant loan defaults, required minimum distribution processes, other department processes or special jobs requested by plan sponsors, Team Leaders or Senior Manager. Promotes and fosters teamwork across all areas of INTRUST and is focused on delivering a high level of customer service to all. Must maintain strict standards of confidentiality, and perform duties in a manner supporting INTRUST's Character Qualities.

Essential Functions:


  • Communicate with high profile clients and assist with large plan operation issues
  • Process and/or review employer contributions to qualified defined contribution plans, or plans that offer company stock as an investment option, KSOPS, or ESOPs
  • Process participant loan requests and participant loan payments.
  • Review and/or process hardship withdrawal requests, in-service distribution requests, separation from service distribution requests, and calculate and notify required minimum distribution eligible participants of their required minimum distributions.
  • Reconcile accounts daily to plan's trust account.
  • Monitor and balance cash positions in assigned accounts on a daily basis.
  • Prepare and/or review quarterly valuation reports and participant statements.
  • Prepare and/or review annual compliance testing.
  • Produce requested client reports.
  • Provide requested specialized service to recordkeeping clients.
  • Manage NestEgg client relationships including problem resolution
  • Communicate with call center representatives to answer questions and resolve participant issues.
  • Available to make client calls with Relationship Managers on a quarterly basis.
  • Oversee daily processes and handle exceptions or errors
  • Assist Senior Manager and Team Leaders with training, processes or procedures


    Education and Experience: A minimum of five years' experience in participant recordkeeping. Bachelor's degree preferred.

    Required Skills and Knowledge: Ability to prioritize and manage multiple tasks required. Strong problem-solving skills and the ability to adapt to a fast changing environment are necessary. Excellent technology and client communication skills are a must.

    Required Licenses and/or Certifications: None required, but having or interest in obtaining QKA certification preferred.

    Physical Demands: Long periods of sitting and computer use.

    Working Conditions: Normal office environment.

    This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

    INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.

Keywords: Intrust Bank, Wichita , SENIOR 401(k) ADMINISTRATOR, Other , Wichita, Kansas

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