Field Service Technician
Posted on: May 21, 2020
About the Company
Founded in 1998 as A Box 4 U, RedGuard sets the bar in the design
and creation of the most functional, durable, reliable and overall
best blast-resistant modules on the market. Ongoing structural
analyses ensure that the company's products not only meet
expectations but exceed them. With a company culture focused on
safety, RedGuard leaders believe that when there's a life at stake,
good just isn't good enough. As a result, you'll never hear, "think
outside the box," because for them, it's what's inside that matters
most. With that in mind, the team at RedGuard comes to work each
and every day focused on one thing-saving lives.
For more information, visithttps://redguard.com/
Reports to: Service Manager
Location: Wichita, KS
Shift/Hours: Schedule is variable
Overtime: As required
Travel Requirement: 90%, including overnight travel
RedGuard Field Service Technicians provide fantastic customer
service and take pride in resolving customer requests in a safe,
timely and quality manner. Each technician is provided with a
company service vehicle and all of the tools and equipment needed
for the maintenance and repair of company assets, including
blast-resistant, modular buildings. Each working day provides new
opportunities and experiences - a Field Service Technician could be
dispatched to a customer site to resolve a faulty HVAC system, and
then to repair a door that will not open safely at another. A
service visit could take a couple of hours or require a week or
more at a customer site. Our Field Service Technicians appreciate
the challenging work environment and know how to remain calm and
collected under pressure.
Essential Duties and Responsibilities
including, but not limited to:
---Assesses and repairs/services condition of box to determine
"type" of repair needed.
---Assesses damage to returned boxes to determine if additional
billing is necessary.
---Identifies safety hazards, discuss these hazards determine how
to mark or fax the hazard.
---Maintains parts inventory on service truck.
---Performs preventive maintenance of assets equipment at customer
or company sites.
---Performs proper and prompt service, maintenance, and preparation
for next rental.
---Plans sequence of operation for yourself and team.
---Straightens warped or bent parts.
---Positions or tightens braces, jacks, clamps, ropes, or bolt
straps, or bolts parts in positions for next step in process.
---Uses transit to locate reference points and erects ladders and
scaffolding to fit together large assemblies.
---Squares, aligns, and assembles bases, sills, cabinet frames, or
equipment structural components.
---Plumbing, Electrical, HVAC and Communication repair, trouble
shooting and replace.
---Drills and taps holes in specified locations for mounting
---Connects color-coded wires, using mirrors in compact areas.
---Solders connections and crimps connectors to wire ends.
---Discusses errors in diagrams or production order with supervisor
or engineer to clarify assembly problems.
---Bends and cuts conduit and wire, and drills holes in walls,
floors, and ceilings for electrical connections.
---Patches or replaces plaster or plaster board and paints walls,
ceilings, and trim of building.
---Operates welding machine to repair or join metal parts.
---Promote and hold others accountable for a safe working
---Observe safety and security procedures.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
---High school Diploma or GED
--- 1-2 years of experience, including skills in either carpentry,
plumbing, electrical, welding or HVAC
---Maintain a valid driver's license and pass annual driving record
checks per DOT driver qualification requirements
---Ability to acquire and maintain a DOT Medical Examiner's
Certificate [Medical Card]
---Ability to pass a seven (7) year Graded Background check
---Ability to obtain a TWIC Card
---Ability to pass safety testing for customer sites
---Ability to acquire Fork Lift/Heavy Equipment Certificate
---Basic computer skills, including basic knowledge of Microsoft
---Trade license in HVAC, electrical, or plumbing
---Knowledge of JobOps/ TrakQuip inventory software
Supervisory Responsibilities:May supervises vendors and peer
employees. Carries out supervisory responsibilities in accordance
with the organization's policies and applicable laws.
Responsibilities include training employees; assist in planning,
assigning, directing work and resolving problems.
Work Environment: The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
While performing the duties of this Job, the employee is regularly
exposed to wet or humid conditions; work near moving mechanical
parts; fumes or airborne particles; toxic or caustic chemicals;
outdoor weather conditions; extreme heat and work in a potentially
explosive environment. The employee is frequently exposed to work
in high, precarious places; risk of electrical shock and vibration.
The employee is occasionally exposed to extreme cold. The noise
level in the work environment is usually loud.
Physical Demands: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 50 pounds,
frequently lift and/or move up to 100 pounds and occasionally lift
and/or move more than 100 pounds. Specific vision abilities
required by this job include Close vision, Distance vision,
Peripheral vision, Depth perception and Ability to adjust focus and
cannot be colorblind .While performing the duties of this Job, the
employee is regularly required to stand; walk; use hands to
fingers, handle, or feel; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; talk or hear and taste or
smell. The employee is frequently required to sit.
Equal Opportunity/Affirmative Action Employer:
Woman/Minority/Disability/Veteran. Except where prohibited by state
law, all offers of employment are conditioned upon successfully
passing a drug test. This employer uses E-Verify.
Keywords: RedGuard, Wichita , Field Service Technician, Professions , Wichita, Kansas
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