WichitaKSRecruiter Since 2001
the smart solution for Wichita jobs

IT SUPPORT TECHNICIAN

Company: Specialists Group LLC, The
Location: Wichita
Posted on: November 19, 2020

Job Description:



Job Code: TSGW6120 Job Title: IT SUPPORT TECHNICIAN Job Category: Information Technology Salary Range: $40,000 - $45,000 Location: Wichita Local Location: Education Requirements: Bachelors Degree or relevant experience Job Description:
Will be responsible for resolving network issues, configuring operating systems and using remote desktop connections, email and chat applications to provide immediate support. IT Network Support Technician assists in achieving the goals of the IT Department in the operation and maintenance of the personal computer network, hardware, and software applications.

Duties and responsibilities


  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration.
  • Track computer system issues through to resolution, within agreed time limits.
  • Talk users through a series of actions, either via phone, email, chat or in person until they have solved a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams.
  • Provide prompt and accurate feedback to users.
  • Refer to internal documentation or external resources to provide accurate tech solutions.
  • Prioritize and manage several open issues at one time.
  • Follow up with users to ensure their systems are fully functional after troubleshooting.
  • Document technical knowledge in the form of notes and manuals.
  • Inquire from end users on systems productivity and efficiency.
  • Assist with day-to-day IT operations including administrative procedures, asset management and inventory controls.
  • Research new technology staying current on technical literature and industry standards.

    Job Requirements:

    • Bachelors Degree in Information Technology or relevant experience.
    • 3+ years in network support, with emphasis on help desk.
    • 3+ years of proven work experience in Technical Support, Desktop Support, IT Help Desk Technician, or similar role.
    • Hands-on experience with Windows, Linux and MacOS environments, a good understanding of computer systems, mobile devices, and other tech products
    • Possess the ability to diagnose and troubleshoot basic technical issues.
    • Familiarity with remote desktop applications and help desk software.
    • Ability to provide step-by-step technical help, both written and verbal.
    • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Keywords: Specialists Group LLC, The, Wichita , IT SUPPORT TECHNICIAN, Professions , Wichita, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A CDL OTR Drivers - $1,500 Sign-On Bonus (Wichita,KS)
Description: Class A CDL Truck Drivers - Over the Road Drivers Owner Operators br br Drivers can earn up to .58 per mile to start br We are offering a 1,500 Sign-On Bonus - 250 paid on the first check (more...)
Company: Midnite Express
Location: Wichita
Posted on: 11/26/2020

School Bus Driver
Description: Now Hiring Part-Time School Bus Drivers in Wichita, Kansas-- 18.00/HR, Additional Hours Offered, Paid CDL Training Up To 1,000 in Sign-On Bonuses No experience necessary We train Apply Today to (more...)
Company: First Student
Location: Wichita
Posted on: 11/26/2020

Regional Class A CDL Drivers
Description: Job Description: Regional REGIONAL, DEDICATED DRIVING POSITIONS Call 877-920-6820 or apply online below today. Join us as we expand Premier Transportation
Company: Premier Transportation
Location: Wichita
Posted on: 11/26/2020


94E Radio and Communications Security Repairer
Description: It's extremely important that Army National Guard communications don't fall into the wrong hands. As the Radio and Communications Security Repairer, you will maintain the equipment and systems that ensure (more...)
Company: Army National Guard
Location: Wichita
Posted on: 11/26/2020

91C Utilities Equipment Repairer
Description: If you're interested in a maintenance career, join the Army National Guard as a Utilities Equipment Repairer and help keep operations running smoothly on and off the battlefield. Your primary responsibility (more...)
Company: Army National Guard
Location: Wichita
Posted on: 11/26/2020

Drop & Hook - Solo Owner Operator OTR
Description: br br Forward Air LTL: Who is Forward Air Why would a Solo Owner Operator consider leasing on to Forward Air's OTR LTL program Well, for starters - Our recruiters are forced to sing their choice (more...)
Company: Forward
Location: Wichita
Posted on: 11/26/2020

Computer Network Analyst (Wichita,KS)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks session to learn
Company: National Security Agency
Location: Wichita
Posted on: 11/26/2020

CDL-A Team Lease Purchase Truck Driver - $1.05-MILE BASE PAY!
Description: Call Today to Learn More About Our NO CASH DOWN Lease Purchase Program for Teams NEW - EAST/WEST DEDICATED ROUTES FOR TEAMS John Christner Trucking is moving critical fresh food loads to restock shelves (more...)
Company: John Christner Trucking
Location: Wichita
Posted on: 11/26/2020

Driver
Description: Overview 9.00/HourThis is a full time position requiring a committment of 40 hours each week. This position will be located at the Wichita Dwight D. Eisenhower National Airport on 2280 S Eisenhower Airport, (more...)
Company: Enterprise Rent-A-Car
Location: Wichita
Posted on: 11/26/2020

CDL-A Driver - 1 yr Tractor Trailer EXP Required
Description: CDL-A DELIVERY TRUCK DRIVER br br 618 E. 69th Street N Park City, KS 67219 br br br As a McLane Driver, you are the face of our company to our customers. You are the person they see week after (more...)
Company: McLane - Foodservice
Location: Wichita
Posted on: 11/26/2020

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Wichita RSS job feeds