Customer Success Analyst Digital

Company: VirtualVocations
Location: Wichita
Posted on: September 20, 2024

Job Description:

A company is looking for a Customer Success Analyst, Digital.

Key Responsibilities:

Develop understanding of customer digital media workflows to enhance customer experience
Contribute to customer account planning and identify adoption risks
Document feature requests, work cross-functionally on product roadmap recommendations

Required Qualifications:

Minimum 2 years of customer-facing experience
Educational or professional experience in digital media management
Experience with Ad Serving, Programmatic buying, SEO, and Social platforms
Proficiency in Excel, PowerPoint, SharePoint; Salesforce, Zendesk, Jira, Smartsheet experience a plus
Advertising technology or Software as a Service (SaaS) experience preferred

Keywords: VirtualVocations, Wichita , Customer Success Analyst Digital, Professions , Wichita, Kansas

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