Digital Media Sales Services Specialist - Cox Media
Company: Cox Communications Inc
Posted on: November 22, 2021
*Primary Location: *901 S George Washington Blvd, Wichita, KS,
* Division: *Cox Communications
* Job Level: *Individual Contributor
* Travel: *No
* Schedule: *Full-time
* Shift: *Day Job
* Requisition Number: *218593
* YOU ARE A COMPASS.*
You keep those under your care top of mind and take on the world
with a positive attitude. You truly listen to customers or clients
and seek to validate, clarify, and identify with them. You dont
just solve problems, you take ownership of solutions.
* YOU ARE A PERFECTIONIST.*
The devil is in the details. The thoroughness and meticulous nature
you put into your work set you apart from the rest. You are the one
others approach to see if theyre right.
* YOU ARE A GIVER.*
Your caring nature helps to mediate disputes and allows you to be
flexible and receptive to new ideas. The high energy you bring
never hides the unique, fearless risk-taker underneath.
The Digital Media Sales Services Specialist plays a critical role
in the coordination, troubleshooting, and processing of digital and
linear advertising orders for our clients.
This position requires excellent interpersonal and communication
skills as they will interact daily with our sales teams, clients,
and our Fulfillment and Operations teams. A successful candidate
for this role has mastered strict attention to detail, strong
critical thinking and problem-solving skills, and the ability to
work in a fun, fast-paced, deadline and process-driven
Primary Responsibilities and Essential Functions
* Reviewing incoming orders to maximize open inventory and rate
* Accurately submitting all advertising orders using multiple
fulfillment processes and systems
* Ensuring creative files and instructions for campaigns are
submitted, approved, and corrected if necessary
* Investigating pre-empted spots, submitting makegood solutions,
and ensuring that makegoods are processed
* Responding to customers questions and requests, and solving
* Monitoring key business reports and taking action to engage the
client and sales consultants in modifications, changes, and/or
client notifications needed.
* Providing post-campaign details to clients and offering expertise
in fulfillment optimization solutions
* Collaborating with sales consultants to effectively develop
schedule proposals and presentations based on product mix,
inventory availability, rating information, research, and rate card
* Attending job-related training, with the expectation of ongoing
development of skillsets and evolution of responsibilities
Internal customers are primarily the Sales team but other
departments locally and remotely as well. Work is time- and
error-sensitive; failure to meet deadlines or produce accurate work
results in lost revenue. The role has contact with external
customers by email or phone and may be requested to attend client
meetings or presentations. Assigns work to others with no formal
* Where permitted by applicable law, must be fully vaccinated
against COVID-19 to be considered for this U.S. based job.
(Reasonable accommodations for medical and religious objections
will be considered.)
* 2 or more years of experience preferred in related fields (i.e.
customer service, sales support, media sales or digital/advertising
marketing environment, etc.)
* Experience using Microsoft Office applications in a work or
non-work setting, particularly: Outlook, Excel, PPT
* Excellent skills in adaptability, applied learning,
collaboration, customer service orientation, high impact
communication, initiating action, problem-solving and
troubleshooting, quality orientation, reasoning, self-organizing,
and written communication, to work effectively with teams
throughout the organization.
* AS/AA or Technical Certification or Bachelors degree in related
discipline strongly desired
* Previous experience in a sales environment
* Experience in telecommunications/advertising/digital marketing
* IAB Digital Media Sales Certification (IAB DMSC). Google AdWords
Certification. Google Analytics experience a plus.
* Experience as a media buyer or planner, doing advertising agency
work, working in a client-side marketing, digital advertising or
public relations role, or some combination of these
* Campaign management expertise and multi-screen and campaign
optimization preferred. Experience with digital advertising
solutions focused on fulfillment tactics.
* PMP Certification or experience with project management
Who We Are
* About Cox Communications*
Cox Communications is committed to creating meaningful moments of
human connection through broadband applications and services. The
largest private telecom company in America, we proudly serve six
million homes and businesses across 18 states. Were dedicated to
empowering others to build a better future and celebrate diverse
products, people, suppliers, communities and the characteristics
that makes each one unique.
* About Cox *
We are the Cox family of businesses. Weve been making our mark
since 1898 by building and evolving world-class businesses, staying
true to our values, and encouraging top talent to always look for
growth and impact while building a career with us. Our primary
divisions - Cox Communications and Cox Automotive - are driving a
new wave of innovation, powering smart cities with powerhouse
broadband communications and pioneering greener, more progressive
transportation alternatives for individuals and fleet operators.
Were also expanding into new spaces like cleantech and healthcare
to rev up our momentum toward building a better future for the next
generation. Were looking for the talent today who will be our
leaders tomorrow. Sound intriguing? Learn more about where we are
today, where we hope youll be going with us, and the common purpose
that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance
(medical, dental, vision), retirement planning (401(k)), and paid
days off (sick leave, parental leave, flexible vacation/wellness
days, and/or PTO). For more details on what benefits you may be
offered, [visit our benefits
Cox is an Equal Employment Opportunity employer - All qualified
applicants/employees will receive consideration for employment
without regard to that individuals age, race, color, religion or
creed, national origin or ancestry, sex (including pregnancy),
sexual orientation, gender, gender identity, physical or mental
disability, veteran status, genetic information, ethnicity,
citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations:
Cox accepts resumes only from agencies with which we formally
engage their services. Please do not forward resumes to our
applicant tracking system, Cox employees, Cox hiring manager, or
send to any Cox facility. Cox is not responsible for any fees or
charges associated with unsolicited resumes.
Keywords: Cox Communications Inc, Wichita , Digital Media Sales Services Specialist - Cox Media, Sales , Wichita, Kansas
Didn't find what you're looking for? Search again!