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Customer Service Rep.

Location: Wichita
Posted on: January 15, 2022

Job Description:

Job DetailsJob LocationKS - Wichita - Wichita, KSPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayJob CategoryAdmin - ClericalThe Customer Service Representative is responsible for ensuring customer requirements are met in a timely manner.What a Customer Service Representative does daily:Promote safety in all actionsDisplay professional phone etiquetteCalculate and distribute daily reports to managers as neededProvide efficient, friendly customer contact. Listen to the customerMaintain customer requested information and transmit timely to customer as requiredReceive and distribute customer calls to dispatchers as requiredOrganize and maintain reports and customer files, faxes, etc,Complete paperwork as requiredResearch dispatches and bills of lading as requiredCommunicate with CSC Manager, Asst. CSC Manager, and Regional Manager as requiredAdditional Responsibilities:Carries out duties assigned by CSC Manager as requiredEducation and Experience:High School Education or equivalentOne year experience in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsBasic Computer skills (Microsoft word & excel)Ten key by touchAbility to prioritize and manage multiple tasksSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and scheduleKnowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)Working Conditions:Normal office environment

Keywords: UNITED PETROLEUM TRANSPORTS INC, Wichita , Customer Service Rep., Sales , Wichita, Kansas

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