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Sales Development Rep. Hyper Growth - (Remote, Los Angeles CA County)

Company: TTEC
Location: Wichita
Posted on: September 23, 2022

Job Description:

Sales Development Rep. Hyper Growth TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experiences for many of the world's most iconic and disruptive brands.What you'll be doingTTEC is seeking a Business Development Representative to support our growth services portfolio. You will be involved in the end to end sales process directly identifying sales pursuits, driving tactical and strategic elements of the sales process on multimillion-dollar customer experience and customer acquisition outsourcing engagements. These activities span prospect research, account mapping, solution planning, RFP development, value proposition development, lead generation/qualification and client relationship management. You will drive internal teams to collaborate and rally around the development of innovative solutions while meeting or exceeding identified sales targets. You may also focus on new account development and/or expanding existing accounts.This person must thrive in an ever-changing environment. This position will report to the head of Outbound Demand Generation and will collaborate with the Growth Services portfolio sales leaders, the marketing team and key leadership across the organization to ensure success.Responsibilities Include

  • Drive outbound calls, emails and direct mail to maintain and expand Growth Services relationships/market share with existing and new customers
  • Manage inbound Growth Services leads to qualify for outside sales
  • Function as the Growth Services inside sales lead, partnering with outside sales and/or the channel (as applicable) and both strategy and execution
  • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes
  • Generate leads and cultivate relationships with decision makers in client organizations (Chief Technology Officer, Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC's services
  • Qualifying leads to established criteria including, solution interest, decision influence, deal scale, buying cycle, etc.
  • Develop trusted advisor capabilities by demonstrating a deep understanding of account business drivers, organizational imperatives, customer experience and acquisition challenges, and offer solutions utilizing persuasive win themes and effective sales strategies
  • Maintain strong knowledge of competitive, vertical and industry trends, and CX value propositions
  • Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Responsibilities Include
    • Drive outbound calls, emails and direct mail to maintain and expand Growth Services relationships/market share with existing and new customers
    • Manage inbound Growth Services leads to qualify for outside sales
    • Function as the Growth Services inside sales lead, partnering with outside sales and/or the channel (as applicable) and both strategy and execution
    • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes
    • Generate leads and cultivate relationships with decision makers in client organizations (Chief Technology Officer, Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC's services
    • Qualifying leads to established criteria including, solution interest, decision influence, deal scale, buying cycle, etc.
    • Develop trusted advisor capabilities by demonstrating a deep understanding of account business drivers, organizational imperatives, customer experience and acquisition challenges, and offer solutions utilizing persuasive win themes and effective sales strategies
    • Maintain strong knowledge of competitive, vertical and industry trends, and CX value propositions
    • Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution What You Can Expect
      • Dedication to your career growth and professional development
      • Actively diverse and inclusive culture
      • Community-minded organization committed to giving back
      • Global team of curious lifelong learners guided by our company values
      • And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

Keywords: TTEC, Wichita , Sales Development Rep. Hyper Growth - (Remote, Los Angeles CA County), Sales , Wichita, Kansas

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