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Payment Support Specialist

Location: Wichita
Posted on: June 23, 2025

Job Description:

Job Overview : The candidate for this position will be responsible for supporting the Bank’s internal and external customers through daily involvement in payment operations. The candidate will be responsible for: Supporting the bank’s Automated Clearing House (ACH) functions. Incoming and outgoing ACH files; performing daily wire functions, including processing outgoing wire requests from branches, internal departments and commercial online banking. Posting incoming wires. Serving as telephone and email support to other bank employees, and performing other account maintenance. Preparing and/or reviewing daily reports; processing ACH disputes; ensuring the department adheres to regulatory guidelines. Requirements for the position include: High school diploma or equivalent Excellent customer service skills The ability to work independently Strong written and verbal communication skills The ability to work late and/or flexible hours Preferred qualifications for the role include: Bachelor’s degree in a business related field EEO/Veterans/Disabled

Keywords: , Wichita , Payment Support Specialist, Administration, Clerical , Wichita, Kansas


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